Diana Angelo

• Communicate with carrier representatives, arranging for special deliveries and shipment receipts.
• Compare shipping orders and invoices against contents received to verify accuracy.
• Handled day-to-day shipping and receiving overseeing more than 100 packages per day

Work alongside surgeons in operating room verifying that all requested implants and instruments are prepared and ready for cases

• Provide precise guidance to surgical scrub tech with instrumentation delivery to surgeon
• Address problems and accounts in a proactive manner to ensure customer satisfaction and return of business
• Active under environmental pressure to provide solutions
• Collaborate with cross functional teams in bring about optimal solutions to support sales team while exceeding customer's expectations
• Efficiently communicate with sales reps to assist and support on going orthopedic cases
• Effectively followed company policies, SOP, regulations, and all legal requirements.

• Heed to Sales Representative's specific detailed requests for trauma cases
• Well versed in planning and management of implant instrument inventory and transportation
• Kept track of implant inventory, replenishment, national loaners, returns, and expired goods
• Proficient in high-volume logistics and warehouse operations work environment.

• Daily replenish materials and equipment to proper locations for spine cases
• Communicate with Sales Representative and account holders to maintain existing business
• Followed company policies and procedures during shift
• Demonstrated adaptability when managing unexpected changes in delivery schedules due to unforeseen circumstances.
• Contributed a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
• Logged delivery information in tracking systems
• Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.