Summary
Overview
Work History
Education
Skills
Timeline
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Diana Ayala

San Antonio,TX

Summary

Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Manager - Boulevard at Sonterra

FM Short
San Antonio, TX
02.2019 - Current
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Attention to detail;
  • Ability to multi task
  • Clear Communication
  • Effective Listening Skills
  • Improving Customer Service
  • Positive Attitude
  • Review and complete applications and assessed house hold information against file history
  • Assist in developing marketing plans.
  • Provide general administrative and organizational support : such as faxing documents to corporate, filing responding to emails, answering direct calls and distributing messages to management when necessary .
  • Maintain in - dept knowledge of competition through consistent evaluation of Market Trends

Real Estate Agent

3D Realty
San Antonio, TX
01.2018 - 02.2019
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Experienced Real Estate Agent for over 8 years also help New Homes Sales. Partners with Darlene Griego at 3D Realty

Education

Our Lady of The Lake University
San Antonio, TX

Champions School of Real Estate
San Antonio, TX

Skills

  • Staff management
  • Issue resolution
  • Employee performance evaluations
  • Recruiting and interviewing
  • Business development
  • Operations management
  • Financial management
  • Project management

Timeline

Assistant Manager - Boulevard at Sonterra

FM Short
02.2019 - Current

Real Estate Agent

3D Realty
01.2018 - 02.2019

Our Lady of The Lake University

Champions School of Real Estate

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Diana Ayala