Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Diana Balasanian

Diana Balasanian

Burbank,CA

Summary

Organized Office Coordinator with experience in scheduling, administrative support, payroll, billing, and HR tasks. Skilled in coordinating office operations, communicating with staff, managing records, and handling multiple tasks efficiently. Detail-oriented and reliable with a strong ability to keep work organized and on track.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Healthcare Administrative Coordinator

Vital Medical Services, LLC
Glendale, CA
08.2023 - Current
  • Performed general administrative office work and data entry
  • Sent and managed daily email communication
  • Coordinated scheduling and communicated with staff to ensure smooth operations
  • Supported recruitment process and conducted interviews with candidates
  • Supervised, trained, and supported interns and new staff
  • Reviewed and approved employee timesheets for payroll processing
  • Managed staff pay and payroll-related tasks
  • Handled billing process by creating service reports and invoices
  • Reviewed clinical notes on the EMR platform for accuracy and completeness
  • Organized and prepared materials for inspections
  • Ordered office supplies and monitored inventory levels
  • Prepared and organized supplies for distribution
  • Tracked supply quantities and created simple reports

Volunteer

Nadia Espoir
Mulhouse, France
04.2022 - 01.2023
  • Provided counseling and support for about 50% of the refugee families;
  • Supervised the distribution of essentials items intake of 100+ refugee households;
  • Collaborated and coordinated a group of 9 volunteers in organizing 2 events, raising a total of €13,700.

Account Manager

TapMedia, LCC
Kharkiv, Ukraine
07.2019 - 02.2022
  • - influenced the profitability of the company's platform by 15% by analyzing the current preferences of the target audience;
  • - processed 250+ offers (apps) per day on company platforms;
  • - optimized processing time for web and mobile apps of the project by 30%;
  • - increased project revenue by 15% through negotiations with potential partners of the company.
  • A company with extensive work experience in Digital Marketing and Ad Tech.

Education

Bachelor's Degree - Business Administration

Kharkiv Humanitarian University «People's Ukrainian Academy»
Kharkiv, Ukraine
06-2020

Skills

  • Excel/Microsoft Word
  • Quickbooks/EMR/Deputy
  • Time and operations management
  • Phone and email etiquette
  • Multitasking and organization
  • Recruiting/HR
  • Attention to detail and focus on the result
  • Employee supervision
  • Coaching and mentoring
  • Staff scheduling

Certification

Award of participation for completion of the Vocational Education 239, Customer Service provided by LACC.

LANGUAGES

English
Full Professional
Russian
Native or Bilingual
Ukrainian
Full Professional

Timeline

Healthcare Administrative Coordinator

Vital Medical Services, LLC
08.2023 - Current

Volunteer

Nadia Espoir
04.2022 - 01.2023

Account Manager

TapMedia, LCC
07.2019 - 02.2022

Bachelor's Degree - Business Administration

Kharkiv Humanitarian University «People's Ukrainian Academy»