Diana Barajas
Green Bay,WI
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy work/dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Guest Service Representative
PMI Entertainment Group
09.2024 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Participated in regular staff meetings to remain informed on current promotions, events, menu updates, and other pertinent information relevant to providing top-quality guest services.
Assembler
VSI
03.2020 - 09.2024
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
Food Runner
1919 Kitchen & Tap
07.2016 - 07.2020
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Education
Business Management
Northeast Wisconsin Technical College
Green Bay, WI12-2025
Skills
- Guest accommodations
- Teamwork and collaboration
- Detail-oriented
- Exceptional customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest Service Representative
PMI Entertainment Group
09.2024 - Current
Assembler
VSI
03.2020 - 09.2024
Food Runner
1919 Kitchen & Tap
07.2016 - 07.2020
Business Management
Northeast Wisconsin Technical College
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