Diana Barney
Hillside
Summary
Versatile and dependable professional with experience in administrative support, security operations, and customer service. Known for exceptional organizational skills, attention to detail, and the ability to work both independently and as part of a team. Skilled at managing multiple priorities, resolving issues efficiently, and maintaining accurate records. Actively pursuing a degree in Psychology, demonstrating a growth mindset and exceptional communication skills in every role.
Overview
17
17
years of professional experience
Work History
Security Officer
Adamas Building Services
06.2023 - Current
- Maintain a safe and secure environment for residents, guests, and property.
- Monitor building premises via patrol and CCTV surveillance.
- Respond to incidents and emergencies with professionalism and care.
- Log daily reports, visitor logs, and incident summaries accurately.
- Provide exceptional customer service while enforcing building rules and policies.
Security Officer
Iron Rock Security
11.2023 - 06.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Adhered to post orders while maintaining a visible presence around the property.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Checked for safety hazards and took corrective action when necessary.
- Enforced policies and procedures with tact and professionalism.
Shift Supervisor
Marksman Security Corporation
09.2022 - 08.2023
- Directed on-site personnel and allocated shift duties.
- Mentored new hires and evaluated employee time sheets for accuracy.
- Conducted patrols and investigated incidents.
- Generated daily reports and maintained adherence to policies.
- Fostered a team-oriented environment to increase morale and productivity.
- Addressed any issues that arose during the shift in a proactive manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
HR Assistant / Security Officer
SUS Global Enterprise
07.2022 - 12.2022
- Delivered comprehensive administrative support to HR manager
- Reviewed resumes to identify qualified candidates for open positions.
Assisted with interviews to evaluate potential employees' skills and fit. - Enhanced efficiency of hiring and onboarding process
- Monitored timekeeping records for accuracy and completeness.
- Monitored and secured building areas during off-hours to deter entry by unauthorized individuals
Marketing / Warehouse Clerk
Beauty Plus
01.2021 - 07.2022
- Conducted field research and product testing.
- Oversaw packaging and shipment processes for products and influencer samples.
- Prepared outgoing orders for shipment according to customer specifications.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Assisted in design selection and special marketing projects.
Warehouse Generalist
Larson Juhl
06.2019 - 01.2021
- Verified accuracy of orders against invoices; resolved discrepancies in a timely manner.
- Assisted with training new employees on warehouse operations; provided guidance when needed.
- Assisted in packaging and labeling of products for shipment.
- Processed customer orders quickly and accurately according to established procedures.
- Handle COD payment processing for customers at point of pickup
- Submit backorder request for out-of-stock items
- Remove all incoming orders from printer and organize in designated location
Front Desk Receptionist
Tradeshow Technologies
06.2018 - 06.2019
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Generated Bills of Lading (BOL) for drivers
- Recorded and tracked office expenses.
- Maintained and organized physical and digital files.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained a clean and organized reception area to uphold company image.
- Welcomed visitors, addressed general inquiries, and guided to appropriate locations.
- Performed accurate data entry of customer information to maintain organized and up-to-date records in company systems.
Senior Connection Center Representative
Xfinity
01.2008 - 06.2018
- Delivered excellent customer service and account support.
- Resolved billing and equipment issues.
- Facilitated inventory audits and optimized merchandise display.
- Managed client accounts, ensuring satisfaction and retention through regular communication and problem resolution.
- Established positive relationships with customers through effective communication techniques.
- Processed customer orders and collected payment information.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Maintained positive working relationship with fellow staff and management.
Education
B.A. - Psychology
Kean University
Union, NJ05-2028
High School Diploma -
Orange High School
Orange, NJ06-1998
Skills
- Administrative Support
- Document tracking
- Data processing and tracking
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer support
- Human Resources Support
- Inventory control
- Data reporting
- Solution development
- Team management
- Security Operations
- Strategic decision-making
References
References available upon request.
Timeline
Security Officer
Iron Rock Security
11.2023 - 06.2024
Security Officer
Adamas Building Services
06.2023 - Current
Shift Supervisor
Marksman Security Corporation
09.2022 - 08.2023
HR Assistant / Security Officer
SUS Global Enterprise
07.2022 - 12.2022
Marketing / Warehouse Clerk
Beauty Plus
01.2021 - 07.2022
Warehouse Generalist
Larson Juhl
06.2019 - 01.2021
Front Desk Receptionist
Tradeshow Technologies
06.2018 - 06.2019
Senior Connection Center Representative
Xfinity
01.2008 - 06.2018
B.A. - Psychology
Kean University
High School Diploma -
Orange High School
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