Diana Billstrom
Summary
Bilingual professional in operational coordination and strategic planning, known for enhancing community impact through effective leadership. Demonstrated ability to forge strong partnerships and develop compliance systems, resulting in improved organizational infrastructure and measurable outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fractional Senior Director of Growth & Partnerships
Wisconsin Latino Chamber of Commerce
Madison, WI
11.2025 - 05.2026
- Led strategic growth initiatives, enhancing external partnerships, operational coordination, and sustainability planning during organizational transition.
- Led development of systems and partnership strategies designed to improve organizational infrastructure, engagement, and operational effectiveness.
- Collaborated with executive leadership and board stakeholders to support enterprise-wide operational priorities, stakeholder engagement, and strategic planning initiatives.
- Built and managed relationships with corporate partners, vendors, and community stakeholders to elevate organizational visibility and align with mission.
- Represented the organization across community, civic, and business environments, strengthening strategic partnerships and external collaboration.
- Coordinated sponsorship planning, contract management, and operational support for large-scale initiatives and events.
Executive Director
Bay View Community Center
Milwaukee, WI
10.2024 - 11.2025
- Increased organizational revenue by 48% through strategic fundraising, donor stewardship, partnership development, and operational alignment.
- Directed organization-wide operations, strategic planning, financial oversight, staffing, compliance, and community engagement efforts, enhancing service delivery for over 13,000 residents annually.
- Oversaw operational systems, contracts, facilities coordination, and staffing structures to ensure compliant service delivery and operational effectiveness.
Director of Family Learning & Community Engagement
Wisconsin
Milwaukee, Wisconsin
07.2022 - 10.2024
- Founded and managed the Family Resource Center, expanding coordinated services to more than 1,200 families throughout Southeastern Wisconsin.
- Developed strategic partnerships with healthcare providers and community organizations to address social determinants of health, including transportation access, food insecurity, and mental health support.
- Secured and managed a two-year Wisconsin Department of Public Instruction (DPI) contract to enhance support for school social workers and families facing homelessness or housing instability.
- Oversaw community-responsive programming and operational workflows, ensuring compliance and effective reporting across multiple collaborative initiatives.
- Represented Wisconsin's childcare and family support systems during legislative hearings and statewide advocacy efforts.
- Trained and coached educators, administrators, and service professionals on trauma-informed care, culturally responsive engagement, mental health, and equity-centered practices.
- Developed tracking systems for participation and outcomes, facilitating assessment of community impact and guiding operational improvements.
Data & Program Manager | Finance & Executive Assistant | Home Visitor
COA Youth & Family Centers
Milwaukee, WI
08.2017 - 07.2022
- Managed day-to-day operations for the HIPPY Program, serving more than 800 families annually across diverse communities.
- Supervised and supported a multidisciplinary team of 20 Home Visitors and 2 Lead staff responsible for more than 14,000 annual home visits.
- Oversaw operational processes, budgeting, financial reporting, accounts payable/receivable, and grant compliance to ensure streamlined operations.
- Managed preparation and oversight of organizational budget exceeding $8 million to support early childhood, youth, and family programming.
- Coordinated program data tracking and compliance documentation to uphold quality service delivery and ensure funding accountability.
- Developed and implemented innovative outreach strategies during the pandemic to maintain continuity of services and community engagement.
- Led staff development trainings on trauma-informed care, DEI, early childhood systems, and organizational best practices.
Administrator
Crothall Laundry Services
Oak Creek, WI
01.2007 - 01.2012
- Coordinated logistics and order processing for Aurora Health Care System hospitals and clinics, ensuring seamless operational support.
- Facilitated high-volume operational workflows that contributed to approximately $20 million in annual revenue.
- Managed daily administrative tasks for laundry operations.
- Coordinated schedules and maintained staff records effectively.
- Assisted in training new employees on operational procedures.
Education
Technical Degree - Commerce
Universidad Tecnológica De Aguascalientes
Aguascalientes, MexicoAguascalientes, Mexico
Wisconsin Women's Network Policy Institute
Skills
- Executive & Operational Leadership
- Organizational Strategy & Infrastructure
- Budget Oversight & Resource Allocation
- Cross-Functional Team Leadership
- Equity-Centered Leadership & Community Impact
- Contract Negotiation & Vendor Management
- Data-Driven Decision Making
- Staff Development & Organizational Culture
- Stakeholder, Board & Community Engagement
- Public & Private Sector Partnerships
Certification
- Seeking Safety: Evidence-Based Treatment for Trauma, PTSD, and Substance Use Disorders Trainer
- Wisconsin Child Care Foundational Training (CCFT) Trainer
- Wisconsin Registry Approved Bilingual Trainer
- Wisconsin Pyramid Model Trainer for Social-Emotional Competence
- Nurturing Parenting Program Facilitator/Trainer
- Trauma-Informed Care Train-the-Trainer Facilitator
- Mind in the Making Facilitator/Trainer
- Bienestar Mental Health & Wellbeing Master Trainer and Co-Author
- Wisconsin Breastfeeding Friendly Child Care Trainer
- Abusive Head Trauma Prevention Trainer
Honors And Recognition
- 2025 Milwaukee County Health Equity Champion - Distinguished Service Award
- Named one of Wisconsin's 31 Most Influential Latino Leaders by Madison365 (2025)
- 2025 BizTimes Small Nonprofit Organization of the Year
Languages
Spanish, Native
Public Speaking And Conference Presentations
- Division for Early Childhood Annual International Conference
- Pathways to Quality Conference
- Wisconsin Head Start Association Conference
- National Association for Family Child Care
- National Association for the Education of Young Children
Board Leadership And Community Engagement
- Greater Milwaukee Foundation - Early Childhood Education Coalition
- Thriving Wisconsin - Advocacy Committee
- Milwaukee Succeeds - Mental Health Committee
- Bay View Neighborhood Association - DEI Committee
- Marcus Performing Arts Center Event Committee
- Wisconsin Women in Government Member
Timeline
Fractional Senior Director of Growth & Partnerships
Wisconsin Latino Chamber of Commerce
11.2025 - 05.2026
Executive Director
Bay View Community Center
10.2024 - 11.2025
Director of Family Learning & Community Engagement
Wisconsin
07.2022 - 10.2024
Data & Program Manager | Finance & Executive Assistant | Home Visitor
COA Youth & Family Centers
08.2017 - 07.2022
Administrator
Crothall Laundry Services
01.2007 - 01.2012
Technical Degree - Commerce
Universidad Tecnológica De Aguascalientes
Wisconsin Women's Network Policy Institute