Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Bowman

Winston-Salem,NC

Summary

Compassionate and dedicated PCA with experience at Brookdale Winston Salem, skilled in personal hygiene assistance and emotional support. Proven ability to enhance patient comfort and promote independence through attentive care. Adaptable and self-motivated, excelling in both independent and collaborative environments. Committed to maintaining a safe and clean environment for optimal patient wellbeing.

Overview

14
14
years of professional experience

Work History

PCA

Brookdale Winston Salem
12.2024 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Supported needs of 35+ residents under long-term care.

Sr Custom Solutions Expert

Blue Cross and Blue Shield of NC
08.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified and recommended new opportunities for improving efficiency or increasing revenue through existing products or services
  • Navigates relevant applications while interacting with customers face to face or over the phone.
  • Develop relations with benefit managers and understand client corporate goals.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist

Ideal Image
01.2011 - 05.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Data entry expert
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Some College (No Degree) - Dental Hygiene

Forsyth Technical Community College
Winston-Salem, NC

Health Insurance Producers License

The Rendlemen Company
Greensboro, NC
06-2017

Some College (No Degree) - PCA

Goodwill Industries
Winston-Salem, NC
03-2009

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care

Timeline

PCA

Brookdale Winston Salem
12.2024 - Current

Sr Custom Solutions Expert

Blue Cross and Blue Shield of NC
08.2013 - Current

Receptionist

Ideal Image
01.2011 - 05.2013

Some College (No Degree) - Dental Hygiene

Forsyth Technical Community College

Health Insurance Producers License

The Rendlemen Company

Some College (No Degree) - PCA

Goodwill Industries

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