Diana Briones-Balantakbo
South San Francisco,CA
Summary
Proven leader in clinical laboratory settings, notably with CommonSpirit Health, where I spearheaded innovative testing methodologies and streamlined inventory, enhancing diagnostic advancements while fostering a culture of continuous learning and adherence to laboratory safety protocols. My critical thinking and organizational skills led to significant improvements in team productivity and customer satisfaction. Well-rounded Clinical Laboratory Supervisor performs high complexity laboratory testing, quality control, and quality assurance procedures. 26-year background and strong base of various disciplines of laboratory science and technology. Institutes continuous quality improvement principles to produce optimal laboratory data.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Supervisor (Dual Role)
CommonSpirit Health - St. Francis & St. Mary's
2021.01 - Current
- Oversaw daily operations of the Chemistry, Coagulation and Serology Departments, ensuring smooth workflow and timely completion of tasks.
- Maintained a high standard of quality control by implementing strict adherence to regulatory guidelines.
- Collaborated with other department supervisors to ensure seamless coordination between clinical areas.
- Introduced innovative testing methodologies, keeping the laboratory at the forefront of diagnostic advancements.
- Streamlined inventory management, minimizing waste and reducing costs associated with supplies and consumables.
- Monitored specimen preparation and test analyses to maintain acceptable levels of analytic performance.
- Trained new employees, ensuring a skilled workforce capable of meeting the demands of a busy laboratory environment.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Executed and documented lab corrective action when test systems deviated from established performance specifications.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Laboratory Operations Supervisor
Dignity Health - Saint Francis Memorial Hospital
1997.08 - Current
- Supervises and assists with the daily operations in the Clinical Laboratory.
- Prepares and maintains staff schedules and departmental assignments. Approves timecards for Payroll.
- Responsible for monitoring test analysis in Chemistry, Toxicology, Coagulation, Blood Gases, Serology, Immunology, Flow Cytometry and Molecular Diagnostics to ensure that acceptable levels of analytic performance are maintained.
- Orients new employees to job description and organizational policies.
- Responsible for technical staff competency and in service training.
- Oversees Quality Control Programs in the Laboratory.
- Orders, monitors and encourages efficient usage of supplies.
- Contributes to the improvement of the lab's operational/technical/quality services by responding to occurrence reports and customer complaints.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Clinical Laboratory Scientist
Sutter Health - California Pacific Medical Center
2002.06 - 2007.11
- Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
- Tested specimens and blood products in accordance with Hematology, Coagulation, Flow Cytometry, Body Fluids, Urinalysis and Microbiology standard operating procedures.
- Performed complex clinical tests on various samples types, utilizing advanced instrumentation and analytical techniques.
Education
Bachelor of Science - Medical Technology
University of Santo Tomas
Manila, Philippines03.1995
Skills
- Laboratory safety protocols
- Critical thinking abilities
- Professionalism and Ethics
- Continuous learning mindset
Accomplishments
2024 - Completed - ACL Top Family 50 Series Customer Training Course
2023 - Completed Customer Training Course for Werfen GEM 5000
2022 - Completed Customer Training Course for Werfen GEM 4000
2018 - Completed Key Operator Training for Abbott Architect C4000 and i1000SR
2018 - Completed Super User Training for CERNER
2010 - Completed Customer Training Course for Stago Compact
2007- Completed Key Operator Training for Beckman Coulter DxC 600 and Access Immunoassay System
Certification
CA CLS License - MTA 00037007
Additional Information
2013 - Awardee of the Saint Francis Memorial Hospital Shenson Award for Excellence Through Caring
Timeline
Clinical Laboratory Supervisor (Dual Role)
CommonSpirit Health - St. Francis & St. Mary's
2021.01 - Current
Clinical Laboratory Scientist
Sutter Health - California Pacific Medical Center
2002.06 - 2007.11
Laboratory Operations Supervisor
Dignity Health - Saint Francis Memorial Hospital
1997.08 - Current
Bachelor of Science - Medical Technology
University of Santo Tomas
CA CLS License - MTA 00037007
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