Diana Cadenas

•Meeting monthly sell goals

•Product knowledge

•POS systems

•Customer service

•Billing information

• Balanced multiple tasks efficiently in a fast-paced environment while maintaining focus on customer service
• Fostered relationships with regular customers to enhance loyalty and repeat business.
• Trained new staff on beverage preparation techniques and customer service standards, fostering a knowledgeable and efficient team.
• Trained new staff on cash handling procedures and best practices to minimize errors.

• Provided exceptional customer service by engaging with customers to understand their preferences and make recommendations.
• Closed and opened shop
• Monitored inventory levels and assisted with ordering supplies, ensuring the availability of necessary ingredients and reducing waste.
• Maintained knowledge of coffee origins and brewing techniques to provide customers with informed recommendations.