Diana Calderon
Fort Worth,TX
Summary
I am going to be a very successful translator/interpreter because over the course of years I been a dedicated waitress with a proven track record at Denny's Restaurant, excelling in customer service with both English and Spanish speaking and strong multitasking. Recognized for enhancing customer satisfaction through effective communication and accurate payment processing. Adept at collaborating with team members to create a welcoming dining experience while efficiently managing multiple. tables.
Overview
7
7
years of professional experience
Work History
Waitress
Dennys Restaurant
Fort Worth, TX
01.2019 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Processed cash and credit transactions accurately using point-of-sale system.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Assisted in training new staff on restaurant policies and service techniques.
- Resolved customer complaints promptly to enhance overall dining experience.
- Recommended menu items based on customer preferences, increasing sales opportunities.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
No Degree - CTI ( Certified Translator/interpreter)
Arlington Public Library
Arlington, TXNo Degree - Basics
Ivy Tech Community College of Indiana
Warsaw, INHigh School Diploma -
Warsaw Community High School
Warsaw, IN06.2012
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Payment processing
- Memory retention
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Waitress
Dennys Restaurant
01.2019 - Current
No Degree - CTI ( Certified Translator/interpreter)
Arlington Public Library
No Degree - Basics
Ivy Tech Community College of Indiana
High School Diploma -
Warsaw Community High School