Diana Carranza
Douglasville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Operations Support Analyst
Cayuse Technologies LLC
08.2018 - 01.2024
- Monitored day to day progress of research projects and reported milestones to senior management
- Coordinated and organized meetings and conference calls with internal and external stakeholders
- Compiled and maintained extensive data sets for briefing materials
- Developed efficient methods for collecting and organizing data.
- Collaborated with cross-functional teams for successful completion of complex projects.
- Provided comprehensive support for management, ensuring timely and accurate reporting.
- Coordinated communication between departments, fostering collaboration and promoting positive work environment.
- Improved customer satisfaction rates by addressing inquiries promptly and resolving issues efficiently.
- Maintained up-to-date knowledge of industry best practices and emerging technologies relevant to operations support functions.
Intelligence Analyst
United States Marine Corps
08.2010 - 06.2018
- Developed and maintained intelligence databases, records, and files related to intelligence operations
- Conducted analysis of intelligence data and produced intelligence reports
- Utilized specialized intelligence software applications to analyze and track data
- Conducted thorough research and assessment of intelligence data sources
- Developed intelligence assessments and recommendations based on collected intelligence data and analysis
- Assisted in the preparation of intelligence briefings and presentations.
Education
Bachelor of Science - Cybersecurity
Kennesaw State University
Kennesaw, GA05.2026
Skills
- Microsoft Excel
- Data Analytics
- Business reporting
- Intelligence analysis
- Project Management
- Bilingual (English and Spanish)
- Scheduling
- Incident Management
- Operations Management
- Customer Service
- Customer Engagement
- Data Collection
Timeline
Operations Support Analyst
Cayuse Technologies LLC
08.2018 - 01.2024
Intelligence Analyst
United States Marine Corps
08.2010 - 06.2018
Bachelor of Science - Cybersecurity
Kennesaw State University
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