Diana Castiblanco
Pembroke Pines,FL
Summary
Compassionate Medical Assistant Student recognized for productivity and efficiency in completing tasks. Skilled in patient intake procedures, medical record keeping, and basic clinical tasks. Excel in communication, empathy, and teamwork, ensuring optimal patient care and smooth clinic operations. Possess ability to learn quickly and adapt to new technologies and practices in healthcare settings.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
79 Dundas Health Care center
Mississauga , ON
06.2018 - 08.2021
- Managed medical records using an electronic health record system.
- Collected payments from patients for services rendered.
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
- Prepared patient charts prior to each appointment.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
- Provided education to patients about their medications or treatments.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Assisted with referrals and prepared medical records for patients.
- Registered patients and scheduled appointments.
- Communicated effectively with other healthcare staff members regarding patient care plans.
Education
Some College (No Degree) - Medical Office Assistance
Algonquin Carrier Academy
Canada 08-2017
High School Diploma -
Colegio Instituto Industrial Piloto
Colombia12-2002
Skills
- Physician assistance
- Multitasking and Organization
- Appointment Scheduling
- Patient Referrals
- Patient Registration
- Knowledge of HIPAA regulations
- Positive Attitude
- Standard First Aid, CPR
- Reception Management
Timeline
Medical Office Assistant
79 Dundas Health Care center
06.2018 - 08.2021
Some College (No Degree) - Medical Office Assistance
Algonquin Carrier Academy
High School Diploma -
Colegio Instituto Industrial Piloto
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