Diana Chavez
Lithia,FL
Summary
Experienced and self-motivated paralegal with valuable industry experience in the business, management, health-aide and legal field. I have a passion for my previous employers and working toward company advancement. I enjoy assisting clients from initial consultations, thru completing client intake, and forming the agreements and files.
Overview
14
14
years of professional experience
Work History
Paralegal| Legal Assistant
RJS Law Group
06.2021 - Current
- Managed scheduling of court calendars and deadlines to maintain smooth flow of attorneys schedules.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database (ABACUS |AMICUS)
- Contacted clients to schedule appointments and discuss progress of cases and answer there questions or concerns.
- Greet persons entering facility, schedule and maintain attorney calendars.
- Answering phones in a professional manner and take ownership of the matters addressed on the phone.
- Experienced and familiar with Criminal cases such as DUI'S, Misdemeanor 's , and criminal traffic cases.
Customer Service Representative
General Dynamics Information Technology Inc
07.2016 - 07.2021
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Worked with team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Dining Room Supervisor
Freedom Plaza Healthcare
02.2012 - 07.2016
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Accounting Clerk
Jacob Farms
01.2010 - 08.2012
- Managed accounts payable and receivables and payroll.
- Input high volume of monthly invoices with consistent accuracy.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Completed biweekly payroll for company personnel.
- Assisted in review and revision of budgets based on business needs.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintain, scan and organize all accounts payable files for record keeping.
- Assist in the month-end accounting close process, as necessary.
- Perform other related duties or special projects, as assigned or requested.
Education
Bachelor Of General Studies - Criminal Science
USF - University of South Florida
Tampa, FL06.2024
Paralegal Studies - Paralegal
Hillsborough Community College
Tampa, FL05.2021
Associate Of Business Administration - Business Administration And Management
Hillsborough Community College
Tampa, FL05.2015
High School Diploma -
Dr. Earl J. Lenard High School
Ruskin, FLSkills
- Technically proficient, familiar with Abacus Law, Adobe Word, Ms Office
- Experienced at e-filing Motions, Orders, communicating with JA's, ASA'S, Co-Counsel, Opposing Counsel
- Excellent written and verbal communication skills!
- Organizing and managing attorney's calendar to schedule court hearings, mediations, and depositions
- Team player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
AREAS OF EXPERTISE
- Criminal
- Traffic
- Civil Litigation
- Customer Support
- Drafting motions and orders
- Communication skills
CERTIFICATIONS
Commissioned Notary Public | FLORIDA
Expire Date: August 2025
Timeline
Paralegal| Legal Assistant
RJS Law Group
06.2021 - Current
Customer Service Representative
General Dynamics Information Technology Inc
07.2016 - 07.2021
Dining Room Supervisor
Freedom Plaza Healthcare
02.2012 - 07.2016
Accounting Clerk
Jacob Farms
01.2010 - 08.2012
Bachelor Of General Studies - Criminal Science
USF - University of South Florida
Paralegal Studies - Paralegal
Hillsborough Community College
Associate Of Business Administration - Business Administration And Management
Hillsborough Community College
High School Diploma -
Dr. Earl J. Lenard High School
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