Diana Cheney
Ontario,CA
Summary
With over 18 years of experience in the Animal Care field, with the last almost 4 years dedicated to K9 Handling. I have been able to assist handlers in their journey with the company, from compliance with Talon View, to minor K9 issues. Having an understanding of what is to be expected from our teams will help us reach the next level. With the addition of me to the team we can improve our compliance reduction by 95%
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site Supervisor
Global K9 Elite Detections Services
02.2025 - Current
- Conducted regular inspections, identifying issues and maintain the proper standard.
- Maintained records and logs of work performed and materials and equipment used.
- Developed work schedules for team members to maximize shift coverage.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite
- .Asist two other sites in the needs for the digital process and compliance for Talonview.
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Supervised daily site operations, ensuring compliance with safety protocols and quality standards.
K9 Handler
Global K9 Protection group
03.2021 - Current
- Senior K9 handler of K9 partner Beni. Responsible for health and wellness of K9 partner, along with daily training.
- Proficient and knowledgeable of the record keeping system TalonView. Able to train and help other handler at all stages to stay in compliance with Company SOP standards.
- Senior Authorized Representative, Proficient in 3 different x-ray machines, and 4 different types of ETD. Able to work work Multiple locations along with helping handlers understand the process at different locations.
- Digital Services Subject-matter Expert. Set the standard across the nation, Creating training videos, S.O.Ps and aiding the launch within the company at different sites. Weekly compliance checks for California sites.
- Compliance, solid understanding of company and TSASOP. Able to help organize and check for compliance for locations, tenants, and handlers. Helping local management to stay in the know to keep handlers in good standing all the way around.
- Client relations, Build client company reputation with the launch of the Digital Process. Able to demo the process and help clients understand what is needed from them and us in order to launch this next step. Great working relationship with big sites that will reach out for help.
Herd Specialist
Drake Family Farms
10.2019 - 02.2021
- Care and management of over 800 goats
- Everything from training, birthing, medical, basic husbandry to selling of animals
- Herd Specialist for the birthing process
- To distinguish a birthing goat, and able to aid medically if needed
- Assess babies and take care of medical needs
- On-call, Able to answer the phone to help other staff, or Vet if an emergency was to happen
- Record keeping of everything that has been happening on the farm and at the markets For company use, and future of the farm
- Responsible of Milking shifts Am and PM of over 450 goats
- Having a knowledge of behavior and knowing what goats liked and disliked made the shift go smooth
- Reduced milking time for all teams by at least one hour
- Along with increase of milk supply by 26%
- Lead trainer, able to assist and help new hired learn the process needed to fulfill the job requirements
- Needed to be able to find a way to modify job in order to help someone with a physical disability
- Adjust schedule accordingly to help handlers out
Student Zookeeper
Americas Teaching Zoo
08.2018 - 05.2019
- Care and management of over 89 animals
- Assist where needed with daily tasks, Work with other students supporting facility operations
- Give educational shows to a wide variety of age groups
- Organize the database, for new animals, and sponsors along with other records
- Manage sponsorship and membership program, including helping jump start a new program
- Oversaw sponsor appointments among the public and animals in the collection
Education
High School -
Gladstone High School
Azusa, CA06.2009
Skills
- Animal Behavior
- Authorized Representative
- Cargo and Explosive Aids
- Compliance check
- Data Organization
- Digital Processes Trainer
- Dog Health Assessment
- Equipment Maintenance
- ETD and X-ray Proficient
- Recordkeeping
- Security Procedures
- Team Building
- Teamwork
- Training
- Training Procedure
Certification
- Authorized Representative, Certified, 06/2021 - Present
- UPWADA certified, 04/2021 - Present
- Security Guard Card, 12/2020
- Open Water Dive Certified, 12/2020 - Present
Volunteeringandleadership
Guide Dogs of America, Puppy raiser, Raise puppies for a year and half for socialization. This also includes training of basic obedience, and knowing the dogs body language. Knowledge of other dogs wellbeing, and improvements that can be beneficial. Organizing group outings to help socialize the dogs, while improving the training skills needed for both human and dog. Working closely with Labrador retrievers, German shepherds and crosses of Labrador and Golden retrievers.
Timeline
Site Supervisor
Global K9 Elite Detections Services
02.2025 - Current
K9 Handler
Global K9 Protection group
03.2021 - Current
Herd Specialist
Drake Family Farms
10.2019 - 02.2021
Student Zookeeper
Americas Teaching Zoo
08.2018 - 05.2019
High School -
Gladstone High School