Diana Cruz

In my role as a design consultant, I engage in collaborating with clients to develop functional and visually appealing spaces. Whether operating independently or as part of a team, I have communication, artistic, planning, and interpersonal skills to comprehend and actualize clients' visions.

• Evaluate clients' requirements and develop solutions to meet those needs.
• Sourcing materials and samples such as stock, photography, and illustration.
• Collaborate with builders, contractors, fabricators, interior designers, and other experts to ensure cohesive design outcomes.
• Help select colors for kitchen, bathrooms, living area, and outdoor space to provide hope, bring freshness, and create an atmosphere.
• Prioritize clients' satisfaction during design appointments and walk-ins.
• Assist clients with selecting countertops and tiles by placing the material on hold.
• Develop budgets and monitor costs.
• Product knowledge of tiles, natural stone, countertops, and products' applications.
• I used product knowledge to effectively and efficiently sell materials.
• Keep track and place sample orders for the showroom.

As an administrative assistant, I handled general office tasks and duties, such as directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping, and maintaining office equipment.

• Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors in the showroom.
• Managed department budgets and generate financial reports for management review.
• Assist and collaborate with the operational manager, consultant manager, project manager, and interior designer with projects.
• Assist in developing design concepts and mood boards to present to clients.
• Source and select materials, finishes, and plumbing fixtures that align with the design and budget requirements.
• Participate in client meetings and presentations to discuss design concepts, estimates, project updates, and material selections.
• Coordinate with vendors to obtain quotes, order samples, and schedule deliveries for materials.
• Keep track of available materials for future projects.
• Document the design process, outcomes, and areas for improvement.