Diana Cruzes Castro
Plant City,FL
Summary
Key Carrier/Manager at Dollar General with a proven track record in enhancing store operations and customer service. Expert in training and mentoring teams, managing inventory, and ensuring financial integrity. Recognized for implementing effective promotional strategies that boosted sales performance while maintaining meticulous attention to detail. Positive, reliable, and committed to maintaining secure and efficient work environment. Familiar with retail operations and capable of ensuring smooth operations and positive customer experience.
Overview
3
3
years of professional experience
Work History
Key Carrier/ Manager
Dollar General
08.2023 - 02.2026
- Supervised daily store operations to ensure compliance with company policies and procedures.
- Trained and mentored new team members on operational best practices and customer service standards.
- Managed inventory levels, conducted stock audits, and coordinated product replenishment processes.
- Assisted in implementing promotional displays to enhance product visibility and drive sales performance.
- Monitored cash handling procedures to safeguard company assets and maintain financial integrity.
- Trained and mentor team members with the old system versus the new system.
Education
High School Diploma -
Mulberry High School
Mulberry, FlSkills
- Store operations
- Store maintenance
- Delegation
- Customer service
- Cash handling
- Training and mentoring
- Bank deposits
- Opening and closing coordination
Languages
Spanish
Native or Bilingual
Timeline
Key Carrier/ Manager
Dollar General
08.2023 - 02.2026
High School Diploma -
Mulberry High School