
Customer-focused professional passionate about promoting growth and synergy in today's remote community. Heart of the team, leveraging leadership experience to lead the transition to remote-based teams. Strong focus on time management, accuracy, employee engagement, and relationship building for optimal performance. Proven track record in developing job aids and processes. Demonstrated company loyalty and earned promotions. Proficient in MS Office Suite, OneNote, SOX Audit Requirements, Kronos Workforce, Lawson Production Payroll and Tax Laws, ADP Vantage and WFN, DayForce, Video Conference Platforms, Digital Communication, and American Sign Language. Exceptional customer support, relationship building, collaboration, organization, and active listening skills.