Diana Day
Harlan
Summary
Dedicated Registered Medical Assistant skilled in patient care coordination and HIPAA compliance. Aiming to enhance patient experiences through compassionate communication and efficient support for clinical teams.
Detail-oriented Registered Medical Assistant with expertise in clinical documentation and patient education. Proven ability to manage laboratory specimens and maintain HIPAA regulations, committed to improving patient care and fostering strong relationships within healthcare teams.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Harlan ARH
Harlan, KY
07.2025 - Current
- Assisted in patient intake, documenting medical histories and vital signs accurately.
- Scheduled appointments, coordinating between patients and healthcare providers efficiently.
- Supported clinical staff during examinations, ensuring a smooth workflow in the office.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Educated patients on treatment plans and medication instructions clearly and compassionately.
- Processed laboratory specimens and managed inventory of medical supplies effectively.
- Handled patient records with confidentiality, adhering to HIPAA regulations diligently.
- Collaborated with team members to enhance patient care processes and service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
Education
High School Diploma -
James A Cawood High School
Harlan, KYAssociate of Science - Registered Medical Assistant
SouthEast Community And Tech. Collage
Harlan, KY05-2025
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Phlebotomy techniques
- Patient scheduling
- Minor surgical assistance
- Medication administration
- Preventive healthcare measures
- Patient assessments
- Medical equipment operation
- Vital sign monitoring
- Insurance verification
- Inventory management
- Diagnostic testing assistance
- Medical records management
- Wound care assistance
- Privacy and confidentiality
- Medical office procedures
- Needs assessments
- Regulatory compliance
- Patient care coordination
- Infection control procedures
- First aid and CPR
- Electronic health records management
- Clinical applications
- Anatomy and physiology
- Vital signs measurement
- Medical terminology proficiency
- Compassionate
- Customer service
- Medical terminology knowledge
- Sterile technique
Accomplishments
- Completed 220 clinical hours in diagnostic and portable X-rays.
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- RMA - Registered Medical Assistant
- Behavioral Health , Daniel Boone Clinic - about 5 months now
Languages
English
Full Professional
Timeline
Registered Medical Assistant
Harlan ARH
07.2025 - Current
High School Diploma -
James A Cawood High School
Associate of Science - Registered Medical Assistant
SouthEast Community And Tech. Collage