Open To Work
Diana De Guzman
Salinas
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability in dynamic environments. Possesses exceptional interpersonal skills that enhance team collaboration and client relations.
Overview
17
17
years of professional experience
Work History
Store Associate/Cashier
Panda Express
Salinas
12.2023 - Current
- Collects payments by accepting cash or charge payment from customers and makes change for cash customers.
- Balances cash drawer by counting cash at the beginning and end of work shift.
- Served patrons food and beverages with a focus on creating a positive and friendly experience.
- Provides a positive customer experience with fair, friendly and courteous service.
- Presented ordered choices promptly and efficiently, enhancing customer satisfaction.
- Resolves customer issues and answers questions.
- Maintained safe and clean working environment by strictly adhering to procedures and regulations.
- Collaborated with team members to accomplish shared tasks efficiently.
- Keeps kitchen staff informed by noting timing of meal progression.
Dental Receptionist
Chona Pua, DDS Incorporated
Salinas
11.2023 - 04.2024
- Greeted patients, managed calls, and scheduled appointments to ensure smooth office operations.
- Scheduling and canceling patient appointments.
- Assisted patients with completing paperwork to facilitate efficient processing.
- Provided exceptional customer service to improve overall patient satisfaction.
- Verify and update patient information.
- Processed customer payments accurately at the point of sale.
Sales Associate (Seasonal)
JCPenney
Salinas
11.2023 - 12.2023
Administrative / Dental Assistant
Bicol Medical Center
07.2011 - 06.2023
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Executed record filing system, enhancing document organization and retrieval efficiency.
- Created and updated records and files to maintain document compliance.
- Created and maintained databases to effectively track and manage customer information.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and placed purchase orders.
Store Manager
Chinohills Convenience Store
10.2009 - 06.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Manage inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash, and made bank deposits to ensure accurate financial operations during opening and closing.
- Monitored employee performance and identified gaps to implement corrective actions for improved team productivity.
- Trained and mentored associates to teach daily tasks and procedures.
- Assisted with hiring, training and mentoring new staff members.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed purchasing, sales, marketing, and customer account operations to enhance overall store performance.
Education
Bachelor's degree - Information Technology
Ateneo De Naga University
Naga City, Camarines Sur10-2008
Skills
- Point of sale (POS) systems
- Cash register operation
- Payment processing
- Cash handling proficiency
- Cash handling accuracy
- Basic math skills application
- Inventory management
- Sales reporting
- Merchandising techniques
- Customer service excellence
- Adaptable and flexible
- Computer literacy
- Adaptable and flexible
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Store Associate/Cashier
Panda Express
12.2023 - Current
Dental Receptionist
Chona Pua, DDS Incorporated
11.2023 - 04.2024
Sales Associate (Seasonal)
JCPenney
11.2023 - 12.2023
Administrative / Dental Assistant
Bicol Medical Center
07.2011 - 06.2023
Store Manager
Chinohills Convenience Store
10.2009 - 06.2011
Bachelor's degree - Information Technology
Ateneo De Naga University