Diana Dominguez Moreno
Dallas,TEXAS
Summary
Certified Medical Assistant NCT performing administrative and clinical tasks in various healthcare environments. My goal is to have the opportunity to utilize my medical assistant skills to keep an office running smoothly and establishing a foundation with in a company by giving all I can within the organization.
Overview
18
18
years of professional experience
Work History
Member Service Specialist
Premise Health
05.2020 - Current
- Answer telephone calls and either respond to inquiry, direct caller to to appropriate personnel.
- Initiate triage slip for response by medical personal
- Conduct reminder calls to all patients
- Register patient's, verify the patient's records are updated and accurate.
- Make appropriate changes in the system and patients chart.
- Screen patient's by phone for Covid.
Schedule Coordinator
Smile Zone Dental Clinic
05.2019 - 05.2020
- Called to schedule and reschedule appointments
- Check County roster to schedule appointments if the patient has not seen a dentist in the past 6mo.
- Confirm appointments by phone or text message.
- Assist with submitting claims to Medicaid
- Verified insurance
- End of day close out
- Sterilize room after the dentist treated a patient
- Sterilize dental equipment
Medical Assistant/NCT
Osteo Relief Institute/ Arthritis Care Of Texas
09.2011 - 05.2019
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained accurate records of patient care, condition, progress and concerns.
- Changed sterile dressings.
- Provided pre- and post-operative care.
- Maintained a clean, healthy and safe environment.
- Prepared sterile kits for surgical injection
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified patients insurance
- Check in and Check out patients
- Scheduled surgical injections
- Authorize surgical injection and custom knee braces
- Educated patients how to use the knee braces
- Performed limited x-ray procedures.
- Answered insurance/EOB questions
- Reviewed new & existing patients Super Bills to ensure the correct CPT codes are correct before sending them to an outside billing department
Personal Assistant
Complete Appraisal
12.2010 - 09.2011
- Telemarketing
- Accounting
- Assist with Pay Roll
- Assist with paying company bills
- Pick up daughters from school
Customer Service Representative
Allstate Insurance
04.2006 - 12.2010
- Customer Service
- Telemarketing
- Deliver mail to staff
- Served as a back up sales producer
- Explain customers their insurance coverage/ Claim
- Composed , typed certificates of insurance
- Responsible for the end of day close out
- Made bank deposits as need it.
Registration Clerk
Sure Point Emergency Center
Grand Prairie, TX
02.2021 - Current
- Register patients in to GoRev and EPD
- Verify insurance
- Present patient with their insurance coverage and informing patient the amount they would need to pay
- Set up payment arrangements
- Audit previous registration clerks charts
- Audit 90 day charts
- Maintain the front area clean
- Prepare patient's survey
- Pull end of day repots from EPD and GoRev
- Answer patients calls.
Education
BLS Certificate
National CPRF Foundation
Dallas, TX2022
Licensed NCT X-ray Tech
X-Ray Academy of Texas
Grand Prairie, TX2015
Certified Medical Assistant
Performance Masters
Dallas, TX2015
High School Diploma - General Education
Moisés E. Molina High School
Dallas, TX2005
Skills
- BLS Certified
- DOT/BAT Certified
- Patient-focused care
- Compassionate
- Efficient and reliable team player
- Committed team player
- Knowledge of HIPAA & OSHA regulations
- Bilingual (Spanish)
- X-ray technician
- Proficient with Mac Practice and EMR software
- Resourceful and reliable worker
- Excellent verbal communication
Timeline
Registration Clerk
Sure Point Emergency Center
02.2021 - Current
Member Service Specialist
Premise Health
05.2020 - Current
Schedule Coordinator
Smile Zone Dental Clinic
05.2019 - 05.2020
Medical Assistant/NCT
Osteo Relief Institute/ Arthritis Care Of Texas
09.2011 - 05.2019
Personal Assistant
Complete Appraisal
12.2010 - 09.2011
Customer Service Representative
Allstate Insurance
04.2006 - 12.2010
BLS Certificate
National CPRF Foundation
Licensed NCT X-ray Tech
X-Ray Academy of Texas
Certified Medical Assistant
Performance Masters
High School Diploma - General Education
Moisés E. Molina High School