Diana Doueik
Dearborn,MI
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
Pioneer Pharmacy Services
05.2023 - Current
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Directly supervised 15 Pharmacy Technicians, interns and support staff while on duty.
Pharmacy Manager
Walgreens
09.2022 - 04.2023
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
Pharmacy Technician
Walgreens
06.2013 - 07.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Ph.D. - Pharmacy
Chicago State University
Chicago, IL05.2022
Bachelor of Science - Biology
Wayne State University
Detroit, MI05.2018
Skills
- Drug Inventory Management
- Regulatory Compliance
- Inventory Control
- Pharmacy Operations Management
Certification
Michigan Pharmacist License – 5302414473
Michigan Controlled Substance License – 5315235959
Timeline
Staff Pharmacist
Pioneer Pharmacy Services
05.2023 - Current
Pharmacy Manager
Walgreens
09.2022 - 04.2023
Pharmacy Technician
Walgreens
06.2013 - 07.2022
Ph.D. - Pharmacy
Chicago State University
Bachelor of Science - Biology
Wayne State University
Michigan Pharmacist License – 5302414473
Michigan Controlled Substance License – 5315235959
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