Diana Escobar
Panama City,FL
Summary
Personable and organized professional with keen ability to manage high-volume deli operations and deliver excellent customer service. Possesses deep understanding of food safety regulations and inventory management, coupled with strong skills in team leadership and vendor relations. Aims to enhance store profitability and customer satisfaction through efficient operations and exceptional service standards. Seeking to leverage these abilities in diverse and dynamic setting.
Overview
3
3
years of professional experience
Work History
Manager
Presidente Supermarkets
Kissimmee, FL
04.2025 - 03.2026
- Oversaw daily operations, ensuring compliance with food safety standards and regulations.
- Conducted regular audits of cash drawers to identify discrepancies and maintain accountability.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Implemented promotional strategies to enhance product visibility and sales performance.
- Developed schedules to ensure adequate staffing during peak hours while controlling labor costs.
- Collaborated with suppliers to negotiate pricing and maintain quality standards for fresh products.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Supervised daily cash handling operations to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers on customer service standards and point-of-sale procedures.
Cashier Team Lead
Kissimmee Produce La Chiquitica
Kissimmee, FL
11.2022 - 04.2025
- Assisted in training new cashiers on register operations and customer service standards.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Monitored inventory levels of supplies and communicated needs to management.
- Ensured cleanliness and organization of the checkout area to enhance shopping experience.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Instituto De Capacitacion Nuestra Señora De Fatima
Palmira Valle Del Cauca, Colombia09-2015
Certificate of Technical Studies - Maxillofacial, Endodontic, Periodontics And Dental
Instituto Sistematizado De Educacion Empresarial
Palmira Valle Del Cuaca, Colombia08-2006
Skills
- Customer service
- Task delegation
- Employee supervision
- Inventory management
- Ordering supplies
- Food safety compliance
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Manager
Presidente Supermarkets
04.2025 - 03.2026
Cashier Team Lead
Kissimmee Produce La Chiquitica
11.2022 - 04.2025
Certificate of Technical Studies - Maxillofacial, Endodontic, Periodontics And Dental
Instituto Sistematizado De Educacion Empresarial
High School Diploma -
Instituto De Capacitacion Nuestra Señora De Fatima