Diana Espinosa

• Received, sorted and distributed incoming mail.
• Produced and mailed invoices, payment reminders and financial statements.
• Contacted customers and third party payers to pursue payments.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• BIll out paper claims when needed.
• Create HCFA through EMR system, to bill out to payers.
• Create spreadsheet for deceased patients, that need balances paid or cleared out.
• Contact clearinghouse to insure payments went through.
• Did course in medical office billing and received certification.

Started as an Oncology Medical Assistant

• Took Vitals, prepped charts,.
• Assist in bone marrow biopsy, punch biopsy's, EKG's, perform INR checks.
• Order additional testing through Ambry genetics, foundation one, Neogenomics, mammaprint, and Onocotpye,
• Order PDL1, RAS, NRAS, KRA'S and MSI testing on pathology.
• Order and perform CX bladder testing.
• DME orders
• Charting and clinical documentation for INR, specialty testing.

Moved to Radiation Oncology Medical Assistant

• Scheduled patients for radiations treatment
• Prepped patients for radiations treatments.
• Coordinated with WARMC imaging center for CT Stimulation Scans.
• Assisted with CT Stimulations along side with radiation therapist.
• Assisted the radiation therapist in performing radiation treatment
• Prepped the patients charts with set up structure on radiation treatment.
• Charting and clinical documentation for Xoft treatment and radiation treatment.
• Kept track of radiation spreadsheet.
• Assistant the provider when needed.
• Prepped providers chart.
• Worked side by side with dosimetrists and physicist to start radiation treatment.

Crossed trained to be able to cover other positions when needed.

• Front office and check out
• Referral Coordinator
• New patient Coordinator
• Medical Assistant for both radiation-oncologist and oncology and dermatology.
• Answering phone calls.

• Verified eligibility and compliance with authorization requirements for service providers.
• Fielded telephone inquiries on authorization details from plan members and medical staff.
• Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
• Order DME supplies when needed, and performed ambulatory measures if needed.

• Spent several weeks’ hands-on patient care training in a long-term care facility which included the following:
• Taking of vital signs
• Assisting patients to perform the activities of daily living
• Ambulating patient using proper body mechanics and assistive devices
• Promoting a fall-free environment by regular checking of the patients during the tour of duty; assuring the patients safety and prevent health deterioration by changing the bed-ridden patients’ position every two hours to prevent skin break down and maintaining proper patient’s positioning to prevent contractures
• I had the opportunity to assist the nurses on duty to perform dressing changes, colostomy care and Foley catheter care with their direct supervision.

• Prior authorizations, front office, check out
• Duties and Responsibilities Triage patients at the medical office by assessing their vital signs, weight (BMI); reason for being seen and update their medication list; facilitate each patient’s appointment by checking patient’s eligibility and incoming referrals
• Assist the providers in performing in-office procedures such as well woman preventive examination; colposcopy and cervical biopsy, excision of cysts, removal of intrauterine contraceptive device; and post-operative follow up
• Collect and collate appropriate laboratory results for providers’ review observing the HIPAA rules
• Perform CLIA-waived testing in the office such as urinalysis (dip stick) and urine BHCG
• Facilitate the approval of patients’ surgical procedure by faxing the prior authorization to the health payors and keeping all medical records secure
• Confirming patient’s appointment and reminding them of their upcoming appointment
• Serve as a translator for Spanish-Speaking patients during each patient-provider’s encounter
• Day to day maintenance of the medical supplies, equipment (sterilization) to assure smooth daily operation.

• Perform 6 min walks with patients, check O2 levels, assist with pulmonary function test, and get vital signs on patients, get preauthorization for special procedures, answer the phone
• Check in patients and out
• Scan patients chart into the system, and assist the doctor with medications and updating new medication into the system.

• Preparing drinks and food behind bar
• Running register and taking food orders, working shifts that included opening and closing store
• Counting the cash register drawers, safes, and deposits
• Taking phone catering orders, booking private parties, and setting up for events.

• Seat guests, attend front lobby, taking to go/phone orders