Diana Fonseca Zuniga
Doral,Fl
Summary
Offering 23 years of experience in customer service, mass consumption, administration, and direct sales, I have established myself as a successful area manager. Demonstrating leadership, vision, responsibility, and honesty, I consistently achieve tangible results. Excelling in personnel management, I have forged excellent relationships at all levels. With a creative mindset and exceptional teamwork abilities, I consistently meet objectives within set timelines.
Overview
28
28
years of professional experience
Work History
Assistant Manager
KM Group Investment LLC
Miami, Florida
02.2022 - 09.2024
- Supervise and train staff
- Review staff performance and offer constructive feedback
- Collaborate with team leads on setting and achieving team-specific goals
- Purchase inventory monthly, availability of new products and customer interest
- Operational Oversight & Logistics
Area Manager
The Avon company Colombia
Cali, Colombia
11.2014 - 06.2019
- Lead a team of 30+ in overseeing operations, and driving strategic initiatives
- Collaborated with executives to develop and implement business plans, resulting in a 10% revenue increase
- Improved process efficiency by automating reporting tools
South West Regional Commercial Administrator
Grupo Éxito
Cali, Colombia
01.1997 - 08.2013
- Directed day-to-day operations, optimizing workflows to boost productivity by 30%
- Developed financial forecasting models to aid in budgeting and financial planning
- Managed vendor relationships, negotiating contracts that saved the company 12% in procurement costs
- Implemented a leadership development program, resulting in a 25% improvement in team retention
Education
Master of Business Administration (MBA) -
Universidad Santiago De Cali
Cali, Colombia01.2005
Skills
- Strategic Planning & Execution
- Financial Analysis & Budgeting
- Leadership & Team Building
- Risk Management & Compliance
- Client Relationship Management
- Operational Oversight & Logistics
- Change Management & Innovation
- Negotiation skills
- Commercial skills
References
- Sandra Marin, (561) 255-2720
- Stephanie Quintero, (305) 967-9025
- Veronica Iradi, (305) 930-4881
- Martin Bernasconi, (305) 300-0360
Timeline
Assistant Manager
KM Group Investment LLC
02.2022 - 09.2024
Area Manager
The Avon company Colombia
11.2014 - 06.2019
South West Regional Commercial Administrator
Grupo Éxito
01.1997 - 08.2013
Master of Business Administration (MBA) -
Universidad Santiago De Cali