Passionate about working with others and ensuring the best guest and customer experiences. Knowledgeable of many different forms of food safety and alcohol distribution. Excellent time manager and great at meeting professional standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Baker
Brookshires
03.2025 - 12.2025
Prepared a variety of baked goods, including bread, pastries, and cakes, following standardized recipes.
Trained new staff on baking techniques and safety protocols to enhance team performance and productivity.
Operated baking equipment such as mixers, ovens, and proofers with precision to ensure product quality.
Ensured compliance with health regulations by maintaining cleanliness and organization in the baking environment.
Collaborated with team members to achieve daily production goals while maintaining high-quality standards.
Managed customer service operations, including taking orders and resolving complaints.
Host
Chili’s Bar & Grill
07.2024 - 03.2025
Greeted and seated guests promptly, ensuring positive first impressions.
Managed waitlists efficiently, optimizing guest flow during peak hours.
Assisted in training new hosts on customer service standards and procedures.
Communicated effectively with kitchen and serving staff to coordinate seating arrangements.
Monitored dining area for cleanliness and readiness, enhancing overall guest experience.
Contributed to team meetings by sharing insights on improving service efficiency and guest engagement.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Crew
Braum’s Ice Cream & Dairy
06.2023 - 04.2024
Provided exceptional customer service by accurately taking orders and addressing inquiries.
Operated cash register, ensuring accurate transactions and efficient payment processing.
Prepared and served menu items in accordance with established quality standards.
Maintained the cleanliness of work areas, adhering to health and safety regulations.
Collaborated with team members to ensure smooth workflow during peak hours.
Assisted in training new crew members on operational procedures and customer service protocols.
Worked front counter, drive-thru, and other areas.
Took orders, prepared meals, and collected payments.
Sandwich Artist
Subway
02.2023 - 05.2023
Prepared and assembled sandwiches according to customer specifications and quality standards.
Maintained the cleanliness and organization of workstations to ensure a safe food preparation environment.
Provided exceptional customer service by responding to inquiries and resolving issues efficiently.
Collaborated with team members to manage inventory levels and minimize waste during shifts.
Operated sandwich-making equipment safely while adhering to food safety regulations and guidelines.
Assisted in training new employees on sandwich preparation techniques and company policies.
Monitored food freshness and product quality, ensuring compliance with store standards and procedures.
Greeted guests, promoted specials, and took orders.
Kept workplace clean and organized in line with restaurant policies.
Filled out daily shift log to record the amount of food prepared, used, and left over.