Diana Galvan Rodriguez
Ogden,UT
Summary
Proven performer at Hilton Garden Inn Hotel, adept in hotel operations and exceptional customer service. Excelled in waste management, inventory control, and maintaining cleanliness standards. Showcased initiative and reliability, mastering multitasking and time management to enhance guest satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Houseman
Hilton Garden Inn Hotel
Ogden, UT
06.2023 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Education
Diploma -
Ben Lomond
Ogden, UT05.2022
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Multitasking and Prioritizing
- Time Management
Languages
Spanish
Professional Working
Timeline
Houseman
Hilton Garden Inn Hotel
06.2023 - Current
Diploma -
Ben Lomond