Diana Gonzales
Perris,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Special Education Assistant
Zen education
Riverside, California
02.2026 - Current
- helped the student develop coping strategies and self-regulation skills to better manage challenging situations
- Supported students in maintaining focus and completing assignments during class activities.
- assisted with implementing the students (IEP) Individualized Education Program
- Monitored children's safety and compliance with school rules during activities.
Sales Representative
Metro By T-Mobile
Perris
02.2025 - 10.2025
- Engaged customers to understand their needs and recommend appropriate products.
- Assisted in maintaining store displays and inventory organization.
- Processed customer transactions accurately using point-of-sale systems.
- Educated customers on device features and service plans effectively.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in team meetings to discuss sales strategies and promotions.
- Collaborated with colleagues to maintain a positive store environment.
- Conducted product demonstrations to enhance customer understanding and interest.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profits.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated deals and handled complaints or objections.
Door-to-Door Sales Representative
Highering Kingdom
Rancho Cucamonga, California
08.2024 - 12.2024
- Engaged potential customers through door-to-door interactions.
- Built rapport with customers to foster trust and increase sales opportunities.
- Demonstrated products effectively to highlight features and benefits.
- Collected customer feedback to identify needs and preferences.
- Conducted market research to understand local competition and trends.
- Managed inventory and restocked promotional materials.
Education
Some College (No Degree) -
Riverside City College
Riverside, CAHigh school or equivalent -
Woodrow Wilson High School
Los Angeles, CASkills
- Customer service
- Sales strategies
- Product demonstrations
- Market research
- Effective communication
- Relationship building
- Upselling and cross selling
- Negotiation tactics
- Event participation
- Performance improvement
- Sales closing
- Behavior management
- Classroom support
- Conflict resolution
- Team collaboration
- IEP compliance
- Autism support
- IEP implementation
- Patience and empathy
- Nonverbal communication
Languages
- English, Professional
Languages
Spanish
Professional
Timeline
Special Education Assistant
Zen education
02.2026 - Current
Sales Representative
Metro By T-Mobile
02.2025 - 10.2025
Door-to-Door Sales Representative
Highering Kingdom
08.2024 - 12.2024
Some College (No Degree) -
Riverside City College
High school or equivalent -
Woodrow Wilson High School