Diana Gotca
Hollywood,FL
Summary
Highly skilled in providing seamless executive support, having served as Executive Assistant to Chairman and CEO. Specializing in managing complex calendars, coordinating multi-level communication channels, and streamlining administrative operations for improved efficiency. Proven ability to handle sensitive information with discretion and prioritize tasks effectively. Demonstrated impact in enhancing office productivity through implementing optimized organization systems and workflows.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the Chairman and CEO
VisionBioBanc
01.2021 - Current
- Handled correspondence to optimize business workflows.
- Coordinated logistics for recurring meetings.
- Facilitated reimbursements for executive team.
- Oversaw mailing correspondence and courier coordination.
- Compiled reports based on tracked information.
- Mentored junior staff in proper procedures.
- Documented internal and client meetings for executive updates.
- Oversaw organizational needs of board members and top executives during events.
- Managed essential bookkeeping operations.
- Oversaw preparations and administration of rental accommodations.
- Hired, trained, and mentored staff members to maximize productivity.
- Joined CEO during every company travel event.
Client Relations Specialist
Christian Dior Couture
08.2018 - 08.2021
- Enhanced client acquisition by highlighting key benefits of products.
- Maintained superior client satisfaction through exceptional service delivery.
- Directed comprehensive shopping experiences with customized style recommendations.
- Prepared special orders and ensured timely delivery of merchandise.
- Fostered long-term connections with clients via individualized attention in store environment.
- Enhanced brand visibility by modeling in diverse promotional events.
- Modeled garments such as dresses, coats, underclothing and swimwear.
- Applied makeup in accordance with clothing style.
Real Estate Agent
Century 21
05.2015 - 07.2021
- Surpassed customer expectations through effective contract management.
- Engaged with clients to ascertain preferred property characteristics.
- Cultivated strong client relationships to drive repeat business.
- Oversaw negotiations for real estate agreements.
- Utilized multiple channels to develop sustained relationships with clients.
- Enhanced visibility of client listings through online channels, social networks and property guides.
- Crafted detailed descriptions accentuating important elements of properties to enhance marketability.
- Supported clients with financial planning for acquisitions.
Visual Merchandising Manager
A&F Co.
10.2012 - 04.2015
- Optimized store layout for better customer interaction.
- Crafted exhibits that emphasized brand identity.
- Ensured visual merchandising met company guidelines.
- Coordinated with buyers and designers to create attractive layouts that showcased current trends.
- Ensured compliance with safety regulations when setting up merchandise displays.
- Trained new staff members on visual merchandising principles and processes.
- Conducted regular audits of stores to ensure proper implementation of visual standards across all locations.
- Analyzed customer feedback from surveys regarding store appearance, making recommendations for improvement.
- Prepared detailed reports on seasonal promotions highlighting successes and areas needing improvement.
Education
Piano, Vocal
Musical School NR 2
Bender, MoldovaReal Estate
Century 21 Real Estate School
Sunny Isles FLAccounting
University of Gisca
Gisca, TransnistriaBachelor of Science - Petroleum Engineering
University of Transnistria
Bender, Transnistria05.2020
GED -
Alexandru Cel Bun
Bender, Transnistria05.2015
Skills
- Exceptional organizational skills
- Meticulous attention to detail
- Process improvement initiatives
- Travel administration
- Document handling
- Logistics and schedule management
- Videoconference preparation
- Conference planning
- Information confidentiality
- Accounting
- Proper phone etiquette
- Extensive vocabulary
- Excel spreadsheets
- Filing and data archiving
Additional Information
Speak fluently in Russian, Romanian and English.
Timeline
Executive Assistant to the Chairman and CEO
VisionBioBanc
01.2021 - Current
Client Relations Specialist
Christian Dior Couture
08.2018 - 08.2021
Real Estate Agent
Century 21
05.2015 - 07.2021
Visual Merchandising Manager
A&F Co.
10.2012 - 04.2015
Piano, Vocal
Musical School NR 2
Real Estate
Century 21 Real Estate School
Accounting
University of Gisca
Bachelor of Science - Petroleum Engineering
University of Transnistria
GED -
Alexandru Cel Bun
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