José Morales
Los Angeles,CA
Summary
Motivated and dependable individual seeking a customer service position. Friendly, hardworking, and quick to learn with strong communication skills and a positive attitude. Able to work well in team settings and handle multiple tasks in fast-paced environments while providing great customer service.
Overview
4
4
years of professional experience
Work History
Receiving Clerk
Mandalay Bay Resort & Casino Las Vegas
04.2023 - 06.2026
- Managed guest check-ins and check-outs in a fast-paced hotel environment.
- Processed reservations and payments accurately.
- Provided exceptional customer service and resolved guest concerns.
- Answered multi-line phones and assisted with hotel information and services.
- Worked closely with other departments to ensure a positive guest experience.
Cashier
Little Caesars Pizza
01.2022 - 06.2026
- Greeted customers and provided friendly, efficient service.
- Processed cash, credit, and mobile payments accurately.
- Took customer orders in person and over the phone.
- Answered questions about menu items, specials, and promotions.
- Maintained a clean and organized front counter and dining area.
- Assisted with stocking supplies and preparing orders for pickup.
- Worked in a fast-paced environment to meet customer demand.
Education
High School Diploma -
Basic High School
Las Vegas, NV06.2025
Skills
- Customer service
- Cash handling
- Communication skills
- Teamwork and collaboration
- Time management
- Stocking and inventory management
- Attention to detail
- Problem-solving
- Multitasking in a fast-paced environment
- Dependability and punctuality
- Bilingual (English and Spanish), if applicable
- Basic computer skills
- Flexible scheduling
- Organization and cleanliness
- Merchandise display and restocking
- Handling customer questions and complaints professionally
Timeline
Receiving Clerk
Mandalay Bay Resort & Casino Las Vegas
04.2023 - 06.2026
Cashier
Little Caesars Pizza
01.2022 - 06.2026
High School Diploma -
Basic High School