Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Haile

Houston,TX

Summary

Dedicated professional with experience at Hotel and Poly Tech Industries, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction and streamline assembly processes. Skilled in maintenance coordination and supply inventory management, consistently delivering high-quality results while adhering to safety regulations and improving operational efficiency.

Overview

7
7
years of professional experience

Work History

Housekeeping Room Attendant

Hotel
09.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore the condition of the linens.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms on time.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Computer Assembler

Poly Tech Industries
01.2019 - 03.2023
  • Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Assembled work piece per layout and work instructions.
  • Drilled or tapped holes according to specifications using drills, calipers, cutters, or saws.
  • Provided reliable support to cross-functional teams in the repair or replacement of faulty components encountered during production processes.
  • Utilized problem-solving skills to address technical challenges, enhancing product reliability and customer satisfaction.
  • Assembled electrical or support structures, units, subassemblies, and wiring using rivets, bolts, soldering, or micro welding equipment.

Education

Barka Secondary School
Asmara,Eritrea

Skills

  • Customer service
  • Guest relations
  • Maintenance coordination
  • Supply inventory management
  • Equipment maintenance
  • Restocking supplies
  • Teamwork and collaboration
  • Vacuuming and sweeping
  • Electronic communication

Languages

English

Timeline

Housekeeping Room Attendant

Hotel
09.2024 - Current

Computer Assembler

Poly Tech Industries
01.2019 - 03.2023

Barka Secondary School
Diana Haile