Diana Hernandez
Williams,CA
Summary
Detail-oriented medical receptionist with 1 year+ background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Ampla Health
Arbuckle, CA
01.2024 - Current
- Updating patient demographics on EMR system/ data entry
- Verifying patient insurances and collecting copays
- In compliance with HIPPA guidelines
- Opening/ closing clinic/ handling payments/ deposits
- Calling patients to confirm appointments/ schedule patients accordingly
- Responded promptly to requests for medical records from physicians or other healthcare personnel.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Barista/ Delicatessen Employee
Granzellas
Williams, CA
02.2015 - 10.2024
- Making custom coffee drinks for customers
- Baking/ selling baked goods/ selling ice cream, shakes, smoothies, etc
- Creating custom sandwich orders
- Adhering to proper food handling guidelines
- Sanitizing/ maintaining a clean work area
- Stocking/ maintaining full inventory
Server
El Capi
Arbuckle, CA
10.2021 - 12.2021
- Seating parties/ adhering to customer requests
- Checking in with patients throughout the meal, replenishing drinks
- Handling cash/ card payments
- Maintaining a clean work area
- Adhering to proper food handling guidelines
- Multitasking multiple food/ drink orders
Barista
Ca!einated
Colusa, CA
05.2019 - 07.2019
- Making custom drinks for customers
- Baking/ selling baked goods/ selling sandwiches/ salads
- Adhering to proper food handling guidelines
- Sanitizing/ maintaining a clean work area
- Stocking/ maintaining full inventory
Education
Certification -
UEI College
Sacramento, CA11.2023
Degree not complete -
Woodland Community College
Woodland, CA12.2020
Degree not complete -
Butte Community College
Chico, CA05.2018
Diploma -
Williams High School
Williams, CA05.2015
Skills
- Bilingual
- Punctual
- Multitasker
- Fast Learner
- Adaptability
- Customer Service
- Medical office administration
- Patient scheduling
- Typing and filing
- Front desk operations
- Appointment scheduling
Awards
- CPR Certified
- Food Handlers Certification
Certification
- CPR certified
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Receptionist
Ampla Health
01.2024 - Current
Server
El Capi
10.2021 - 12.2021
Barista
Ca!einated
05.2019 - 07.2019
Barista/ Delicatessen Employee
Granzellas
02.2015 - 10.2024
Certification -
UEI College
Degree not complete -
Woodland Community College
Degree not complete -
Butte Community College
Diploma -
Williams High School
Similar Profiles
Sukhjit BaraichSukhjit Baraich
Human Resources Manager at Ampla HealthHuman Resources Manager at Ampla Health
MONIQUE SEALYMONIQUE SEALY
Certified Medical Assistant at Ampla HealthCertified Medical Assistant at Ampla Health
Brenda FloresBrenda Flores
Certified Medical Assistant at Ampla HealthCertified Medical Assistant at Ampla Health