Diana Hernandez
Summary
Experienced Leasing Assistant with a background in property management and tenant relations. Skilled in negotiating lease agreements, conducting property tours, and managing rental applications. Strengths include customer service, communication, and organization skills, which have contributed to successful tenant relationships and property occupancy rates.
Overview
12
12
years of professional experience
Work History
Leasing Assistant
Williamstown Apartments
Houston, TX
05.2019 - 08.2024
- Acknowledge and greet residents and prospects.
- Process applications, schedule move-ins, and prepare all lease documents.
- Provide outstanding customer service.
- Answered phone calls from prospective tenants and provided information about available rental units.
Leasing Consultant
Linden Management
Houston, TX
04.2015 - 05.2017
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Collect payments in a timely manner.
Teacher's Assistant
Beginners Academy Day Care
Sugar Land, TX
05.2012 - 02.2014
- Implemented classroom activities that promoted student engagement and participation.
- Supervised children and participated with children in activities.
- Maintained clean and organized classroom space for optimal learning experiences.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Assisted with toilet training and diaper changing when necessary.
Education
Sharpstown High School
Houston, TXSkills
- Problem solving, decision making
- leadership, self-motivation
- Organization, time management
- Professionalism, dependability
- Word, Excel, Outlook
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Leasing Assistant
Williamstown Apartments
05.2019 - 08.2024
Leasing Consultant
Linden Management
04.2015 - 05.2017
Teacher's Assistant
Beginners Academy Day Care
05.2012 - 02.2014
Sharpstown High School
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