Katrisha Larreau
Colorado Springs,CO
Summary
Dedicated leasing assistant with expertise in client relationship building and property inspections. Proven ability to enhance tenant satisfaction and streamline leasing processes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level leasing position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leasing Assistant
Career Strategies Inc
01.2026 - Current
- Assisted in managing leasing applications and tenant inquiries to ensure efficient processing.
- Coordinated property showings and conducted follow-up communications with prospective tenants.
- Supported lease documentation preparation, ensuring compliance with company policies and local regulations.
- Maintained accurate records of tenant interactions and leasing activity within property management software.
- Collaborated with maintenance staff to address tenant requests promptly, enhancing resident satisfaction.
- Executed marketing initiatives to promote available units through online listings and social media channels.
- Monitored rental payment statuses and assisted in collections efforts to maintain revenue flow.
- Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
- Resolved conflicts between tenants diplomatically while maintaining professionalism and upholding company policies.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Negotiated favorable terms for both landlord and tenant while finalizing lease agreements that resulted in mutually beneficial outcomes.
- Ensured legal compliance by adhering to federal, state, and local housing laws in all leasing activities and documentation procedures.
- Contributed to positive tenant relations, fostering a welcoming community atmosphere within the property.
- Enhanced tenant retention through exceptional customer service, regular follow-up on concerns, and facilitating positive interactions within the community.
- Assisted in maintaining high occupancy rates by executing effective marketing strategies and conducting property tours.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
- Improved lease renewal rates by proactively reaching out to existing tenants and addressing their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Greeted clients, showed apartments, and prepared leases.
CSR, Sales
Firstsource Solutions
07.2024 - 08.2025
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Collaborated with sales teams to identify and address customer needs effectively.
- Trained new staff on product knowledge and customer interaction protocols.
- Streamlined processes to improve response times for customer queries.
Caregiver
James Larreau
10.2019 - 04.2023
- Provided compassionate support to enhance daily living activities for clients.
- Monitored client health and reported changes to healthcare professionals.
- Assisted with personal care routines, promoting dignity and independence.
- Developed individualized care plans tailored to specific client needs.
- Coordinated transportation for medical appointments and social outings.
- Implemented engaging activities that improved client well-being and social interaction.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
Caregiver
Pamela Larreau
05.2012 - 10.2019
- Trained new staff on best practices in caregiving and safety protocols.
- Collaborated with families to address concerns and ensure quality care delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
High School Diploma -
Widefield
Security Colo05-1989
Skills
- Property inspections
- Client relationship building
- Follow-up coordination
- Fair housing regulations
- Sales experience
- Document preparation
- Accounting management
- Prospect qualification
- Customer service
- Lease renewals
- Lease agreements
- Creative problem solving
- Unit inspection
- Leasing terms and specifications
- Relationship building
- Phone and email etiquette
- Training and mentoring
- Property tours and inspections
- Flexible schedule
- Leasing and sales
- Application processing
- Team building
- Property maintenance
- Lease oversight
- Basic mathematics
- Background check process
- File management
- Property tours
- Lease writing
- Background checks
- Building rapport
- Sales techniques
- Application verification
- Reporting and correspondence
- Collection actions
- Resident assistance
- Decision-making
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
Certification
Certificate of Training
Timeline
Leasing Assistant
Career Strategies Inc
01.2026 - Current
CSR, Sales
Firstsource Solutions
07.2024 - 08.2025
Caregiver
James Larreau
10.2019 - 04.2023
Caregiver
Pamela Larreau
05.2012 - 10.2019
High School Diploma -
Widefield