Diana Hernandez
Laredo
Summary
Dedicated professional skilled in staff supervision, policy implementation, and data analysis. Expertise in conducting investigations and generating reports that inform decision-making and improve facility operations. Adept at fostering employee engagement and ensuring compliance with correctional programming standards.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Assistant Case Manager Coordinator
GEO Group
11.2022 - Current
- Monitors case management staff to ensure job performance and compliance with policies.
- Implement policies and procedures for Classification and Programs for the inmates and the Facility.
- Collaborate with other department heads and administrative staff relating to Correctional Programming.
- Monitors the Facilities custody classifications and initial custody assessments documentation to review criminal history for proper housing assignments. Assist with the processing of the detainees detained by law enforcement officials.
- Generate various reports to assist with recidivism rates for the Facility and utilize different databases. Conduct spreadsheets to monitor different programming and custody level classifications and hold Monthly meetings with our clients (US Marshals and Immigration and Custom Enforcement).
- Conduct daily rounds in all housing units with the detainees and assist with questions or concerns while at the Facility. Respond to daily requests and concerns regarding procedures and policies.
- Conduct PREA (Prison Rape Elimination Act) investigations and Staff misconduct investigations.
- Coordinate Townhall meetings for the detainee population.
Supervisor
Webb County Community Supervision Department
01.2018 - 04.2021
- Supervised felony officers (5+), audited staff caseloads, submitted court documents, and conducted evaluations every 90 days and annually.
- Trained new hires and conducted administrative hearings for non-compliance offenders to ensure adherence to policies.
- Identified and corrected performance and personnel issues, enhancing overall department operations.
- Established and enforced clear goals to keep employees working collaboratively.
- Assisted in staffing decisions and recommended appropriate treatment plans for offenders.
- Conducted training workshops for staff development.
- Review motions for court and follow up with court-ordered conditions that are being met.
Probation Officer
Webb County CSCD
01.2013 - 01.2018
- Drafted motions to revoke for violations and provided testimony in court on specific cases.
- Monitored offenders' activities regarding fulfillment of court-ordered requirements.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Maintained positive relationships with offenders and family members through supervision.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Gathered social and legal data on each probationer and verified details.
- Developed offender case plans based on analysis of the criminogenic needs of the defendant.
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Recommended tailored probation conditions to court, including drug treatment, vocational rehabilitation, and mental health programs to support offender recovery.
- Counseled adult felony offenders on legal issues, substance abuse, mental health, employment, and personal challenges to facilitate rehabilitation.
- Cultivated rapport with defendants and offenders while assessing living conditions and background to drive optimal case success.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
- Assisted offenders with adjusting to community life post-incarceration.
- For the Domestic Violence Cases at the Webb County CSCD, handled a total of 150 cases, conducted office and field visits to ensure defendants' compliance.
- Completed statistical analysis by developing, updating and maintaining statistical and related records and reports.
- Established partnerships with vendors and law enforcement to strengthen community support and enhance safety.
Education
Bachelor Degree - Criminal Justice, Sociology
Texas A&M International University
Laredo, Texas01-2012
Associate - Criminal Justice & Sociology
Laredo Community College
Laredo, Texas01-2011
Skills
- Case management
- Justice compliance
- PREA compliance
- Policy execution
- Data analysis
- Report creation
- Staff management
- Organizational skills
- Team collaboration
- Effective communication
- Adaptable problem-solving
- Work ethic
Certification
- Community Supervision Officer Certification, 11/23/13
- 40 Hour Mental Health Peace Officer Course, 09/19/14
- Motivational Interviewing, 02/05/15
- Mental Health First Aid USA, 04/19/16
- Texas ICAOS Training, 02/01/18
- Texas Risk Assessment System Certification, 08/01/18
- Leadership for Corrections Professionals, 11/30/18
- Specialized PREA Investigations Training
- CPR, AED, and Basic First Aid certified
Timeline
Assistant Case Manager Coordinator
GEO Group
11.2022 - Current
Supervisor
Webb County Community Supervision Department
01.2018 - 04.2021
Probation Officer
Webb County CSCD
01.2013 - 01.2018
Bachelor Degree - Criminal Justice, Sociology
Texas A&M International University
Associate - Criminal Justice & Sociology
Laredo Community College