Diana Y. Illa
Miami,FL
Summary
Reliable Medical Records Coordinator with over 3 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Expert in EMR and learns new programs, systems and policies quickly to maximize contributions.
Overview
6
6
years of professional experience
Work History
Medical Records Coordinator
Caremax Medical Centers
02.2020 - 04.2024
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Facilitated smooth departmental operations by maintaining organized filing systems for both physical and digital documents.
- Improved patient care by accurately maintaining and updating medical records in a timely manner.
- Uploaded records to patient's individual vault.
- Contributed to a positive work environment as an active team member within the Medical Records Department.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Front Desk Medical Receptionist
Caremax Medical Centers
07.2018 - 01.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Education
Associate of Arts - Legal Assistant
Keiser University
Miami05.2008
Skills
- Release of Information
- HIPAA Compliance
- EMR Systems
- Computerized Indexing Systems
- Appointment Scheduling
- Medical Terminology
- Document Scanning
- Customer Service
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Medical Records Coordinator
Caremax Medical Centers
02.2020 - 04.2024
Front Desk Medical Receptionist
Caremax Medical Centers
07.2018 - 01.2020
Associate of Arts - Legal Assistant
Keiser University
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