Diana Javier De La Cruz
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Kiabbet Lora Group Family Daycare
01.2021 - Current
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Offered assistance during field trips by supervising small groups of children during off-site outings.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Offered tutoring and mentoring to school-aged children in need of additional support.
- Interpreted for Spanish-speaking parents and guardians
- CPR certified
- 15 hour OCFS course
Sales Associate/Customer Service
Quick Fix
10.2013 - 03.2020
- Provide excellent customer service, service all brands of watches, replace batteries for all kinds of watches, resize band of watches, change watch bands, assort gemstones and diamonds, provide estimates for jobs, test gold before buying it with special chemical solutions to get accurate results, keep track of store inventory, responsible for resolving all customer complaints, handled returns and exchanges, organized new merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Cashier
Amerikhan Mongolian
05.2010 - 10.2013
- Assisted with the flow of guests by taking food and drink orders as needed, maintained a cheerful, friendly attitude towards customers while correctly operating the cash register.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma -
Rancho Vista High School
Temecula, CA06.2012
Skills
- Customer Service (9 years)
- Customer Care
- Bilingual
- Spanish
- Retail Sales (9 years)
- Cash Handling (10 years)
- Merchandising (9 years)
- Social and Academic Development
- Meal Coordination
- Activity Planning
- Early Childhood Development
- Health and Safety
- Behavior Management
- Educational Support
- Youth Mentoring
- Age-Appropriate Activities
- Calendaring and Scheduling
- Documentation and Reporting
Certification
CPR
15 hour OCFS course
Timeline
Daycare Assistant
Kiabbet Lora Group Family Daycare
01.2021 - Current
Sales Associate/Customer Service
Quick Fix
10.2013 - 03.2020
Cashier
Amerikhan Mongolian
05.2010 - 10.2013
Diploma -
Rancho Vista High School