Diana Jones
Dallas,TX
Summary
Compassionate Patient Care Technician with experience at Parkland Health and Hospital Systems, skilled in vital sign monitoring and team collaboration. Enhanced patient satisfaction through attentive care and streamlined workflows, while training new staff to uphold high standards of care. Committed to promoting safety and dignity in all patient interactions.
Overview
23
23
years of professional experience
Work History
Patient Care Technician
Parkland Health and Hospital Systems
08.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Patient Care Technician
Dallas Center for Rehabilitation
10.2001 - 03.2009
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor Degree - Healthcare Management
Colorado Technical University
Colorado Springs, CO11.2024
Associate Degree - Healthcare Management
Colorado Technical University
Colorado Springs, CO05.2023
Skills
- Patient care
- Vital sign monitoring
- Healthcare regulations
- Process improvement
- Team collaboration
- CPR certification
- ADL support
- Basic life support
- Blood glucose testing
- Employee training
- Conflict resolution
Timeline
Patient Care Technician
Parkland Health and Hospital Systems
08.2022 - Current
Patient Care Technician
Dallas Center for Rehabilitation
10.2001 - 03.2009
Bachelor Degree - Healthcare Management
Colorado Technical University
Associate Degree - Healthcare Management
Colorado Technical University
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