Hi, I’m
DIANA K. DURBIN
Pensacola,FL
Summary
Dynamic professional with extensive experience in document management and compliance at Sens O Lock of America. Proven ability in data analysis and relationship building, driving team success while ensuring adherence to policies. Adept at utilizing Microsoft Office Suite and fostering collaboration across departments to enhance operational efficiency.
Overview
20
years of professional experience
Work History
Sens O lock of America (Ignition Interlock)Delmar, NY
Sales/Document Specialist
12.2023 - Current
Job overview
- Reviewed and verified project documents for completeness, format and compliance with contract requirements.
- Utilized imaging systems to store records into remote storage.
- Monitored activities to assess compliance with records policies and document management regulations.
- Reviewed contracts to determine documentation required for each phase of project.
- Described merchandise and explained use, operation and care.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Promptly responded to requests for information while maintaining security.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
COUNTRY FinancialBloomington Illinois, IL
Shipping and Receiving Clerk
01.2016 - 07.2022
Job overview
- Processed outbound shipments, including packing and labeling products for delivery.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Folded letters, circulars or other documents and inserted into envelopes for distribution.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Researched discrepancies between physical count of items versus inventory system reports.
- Maintained accurate records of all goods received and distributed in the warehouse.
Diana’s Daycare Inc.Bloomington, IL
Owner
01.2009 - 02.2015
Job overview
- Company Overview: Early Childhood Education for Ages 0-3
- Early Childhood Education for Ages 0-3
- Facilitated a safe and nurturing environment conducive to early childhood learning and exploration.
- Promoted good behaviors by using positive reinforcement methods.
- Maintained a clean classroom environment ensuring toys are sanitized regularly.
- Led parent-teacher conferences to discuss children's progress, strengths, and areas for growth.
- Planned field trips such as visits to local parks, museums, libraries for educational purposes.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Read stories to children and taught painting, drawing, and crafts.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
HNC ProductsClinton , IL
Shipping Coordinator
01.2005 - 01.2008
Job overview
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Facilitated communication between sales, customer service, and distribution teams regarding shipping matters.
- Processed international orders using current knowledge of import and export regulations.
- Ensured compliance with federal and international shipping regulations and safety standards.
- Assisted with resolving issues related to transportation, delivery delays or damaged goods.
- Monitored shipment progress and provided updates to internal teams and customers.
- Conducted regular audits of shipping procedures to ensure adherence to company policies.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
Education
DELAND WELDON HIGH SCHOOL
DIPLOMA
01.1996
CORPORATE MANAGEMENT CERTIFICATE
OSHA 10HR CERTIFICATE
EARLY CHILDHOOD EDUCATION CERTIFICATE
Skills
- Business Management
- Scheduling
- Microsoft Office Suite
- Typing (50 WPM, 0 error rate)
- Policy and Procedure Establishment
- Staff Supervision
- Coaching
- Encouragement
- Verbal Communication
- Written Communication
- Recruitment
- Hiring
- Document verification
- Records management
- Data analysis
- Customer service
- Team collaboration
- Project coordination
- Time management
- Relationship building
- Recordkeeping skills
- Document management
- Multitasking capacity
- Organizational skills
- Compliance controls
- Adaptability
Timeline
Sales/Document Specialist
Sens O lock of America (Ignition Interlock)
12.2023 - Current
Shipping and Receiving Clerk
COUNTRY Financial
01.2016 - 07.2022
Owner
Diana’s Daycare Inc.
01.2009 - 02.2015
Shipping Coordinator
HNC Products
01.2005 - 01.2008
DELAND WELDON HIGH SCHOOL
DIPLOMA
CORPORATE MANAGEMENT CERTIFICATE
OSHA 10HR CERTIFICATE
EARLY CHILDHOOD EDUCATION CERTIFICATE
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