DIANA KLIM
Verona,WI
Summary
Product manager with extensive experience in healthcare IT, specializing in cross-functional collaboration and agile methodologies. Proven track record in enhancing product features, automating workflows, and leveraging AI integration. Seeking fractional role with more opportunity to be involved in cross-functional work and conversations.
Overview
8
8
years of professional experience
Work History
Product Manager, Innovative Pharmacy Programs
Navitus Health Solutions
Madison, WI
12.2022 - Current
- Cross-function work with multiple IT teams, marketing, and data analytics to enhance, test product features, expand offerings, and refine member experience.
- Educate internal associates on product offerings, complex IT errors/resolutions, KPIs, backlogs, and strategic roadmap changes.
- Lead weekly meetings with external stakeholders meetings and potential customers.
- Analyzed industry trends and identified opportunities for innovation within the product portfolio, while dealing with budget constraints.
Product Manager
GoodRx
Asheville, North Carolina
12.2025 - 06.2026
- Translated business goals and user needs into actionable product requirements, including detailed user stories and acceptance criteria.
- Integrated AI tools into requirements-writing process to enhance documentation speed and quality.
- Developed SQL skills to support data-informed product decisions.
- Led UAT testing for new enhancements to ensure functionality and user satisfaction.
Sr. Coordinator, Discount Card Programs
Navitus Health Solutions
Madison, WI
04.2020 - 12.2022
- Shared responsibilities and closely collaborated with the DC Product Manager on a daily basis.
- Enhanced efficiency by automating workflows, APIs and pricing databases with analytics, IT, and the DC product manager, resulting in a minimum of one-month time savings.
- Effectively managed pharmacy compliance dollars (in the millions) and DC pricing with multiple external stakeholders.
- Analyzed data to identify trends in customer behavior and pricing trends.
Licensed Personal Trainer
Janesville Athletic Club
Janesville, WI
05.2018 - 02.2020
- Constructed individualized health programs, aligning with client's health needs and aspirations.
- Sold gym memberships and provided guided tours for prospective clients to showcase facilities and services.
- Participated in leadership trainings to refine sales techniques, identify marketing objectives, and develop customer service strategies to improve client retention.
Education
Bachelor of Science with Business Minor -
Texas Christian University (TCU)
Fort Worth, TXProduct Management Certification -
Pendo
OnlineSkills
- Roadmap Development
- Data Analytics
- Agile Methodologies
- Problem Solving
- Servant Leadership
- Cross Functional Communication
Timeline
Product Manager
GoodRx
12.2025 - 06.2026
Product Manager, Innovative Pharmacy Programs
Navitus Health Solutions
12.2022 - Current
Sr. Coordinator, Discount Card Programs
Navitus Health Solutions
04.2020 - 12.2022
Licensed Personal Trainer
Janesville Athletic Club
05.2018 - 02.2020
Bachelor of Science with Business Minor -
Texas Christian University (TCU)
Product Management Certification -
Pendo