DIANA KLIM
Verona,WI
Summary
Adventurous and driven professional with experience deploying new products and offerings. Seeking to transition from healthcare to the outdoors industry, where I can continue to contribute to new opportunities and efficiencies.
Overview
6
6
years of professional experience
Work History
Product Manager, Innovative Pharmacy Programs
Navitus Health Solutions
Madison, WI
01.2023 - Current
- Collaborate cross-functionally with business and IT teams to enhance product features, expand offerings, and refine member experience.
- Educate internal associates on product offerings, KPIs, and strategic roadmap changes.
- Designated presenter for weekly external stakeholders meetings and potential client sales.
- Monitor industry trends and identify opportunities for innovation within the product portfolio, while dealing with budget constraints.
Sr. Coordinator, Discount Card Programs
Navitus Health Solutions
Madison, WI
05.2020 - 01.2023
- Shared responsibilities and closely collaborated with the DC Product Manager on a daily basis.
- Enhanced efficiency by streamlining workflows and pricing processes in collaboration with analytics, IT, and the DC product manager, resulting in a minimum of one-month time savings.
- Effectively managed pharmacy compliance dollars (in the millions) and DC pricing with multiple external stakeholders.
- Analyzed data to identify trends in customer behavior and pricing trends.
Licensed Personal Trainer
Janesville Athletic Club
Janesville, WI
06.2018 - 03.2020
- Constructed individualized health programs, aligning with client's health needs and aspirations.
- Engaged in regular leadership trainings to enhance sales techniques, explore marketing objectives, and devise customer service strategies aimed at maximizing client retention.
- Participated in sales of gym memberships while also offering guided tours to potential clients as needed.
Education
Bachelor of Science with Business Minor -
Texas Christian University (TCU)
Fort Worth, TXProduct Management Certification Course -
Pendo
OnlineSkills
- Organization utilizing various PM tools
- Agile Methodologies
- Analytical
- Adept Communicator
- Customer Service
- Product Life Cycle Management
Timeline
Product Manager, Innovative Pharmacy Programs
Navitus Health Solutions
01.2023 - Current
Sr. Coordinator, Discount Card Programs
Navitus Health Solutions
05.2020 - 01.2023
Licensed Personal Trainer
Janesville Athletic Club
06.2018 - 03.2020
Bachelor of Science with Business Minor -
Texas Christian University (TCU)
Product Management Certification Course -
Pendo
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