Summary
Overview
Work History
Education
Skills
Timeline
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Diana Lambiase

Abilene,TX

Summary

Tech-savvy innovator with a proven track record in emerging technologies and a relentless drive for continuous improvement. Demonstrated expertise in identifying opportunities for technological enhancements and successfully implementing effective solutions. Highly skilled at leveraging new tools and methods to solve complex problems and enhance overall productivity. Thrives in fast-paced environments, consistently driving technological advancements to meet evolving industry demands.

Overview

34
34
years of professional experience

Work History

Spa Manager

Wildflower Day Spa
01.2004 - 10.2024
  • As the owner and business manager for the spa my work includes managing employees, running the payroll, answering phone calls, managing social media and web site updates

TECHNICAL WRITER

Cisco Systems
06.1998 - 06.2000

TECHNICAL WRITER

Dell Computers, Inc.
01.1996 - 01.1998
  • Created, updated, and edited technician repair manuals and user guides for computer hardware and software

TECHNICAL WRITER

Apple, Inc.
01.1995 - 01.1998
  • Created, updated, and edited technician reference articles for company wide knowledge database which was used by the technical service representatives doing online and phone based customer support

TECHNICAL SUPPORT SPECIALIST

Apple, Inc.
01.1993 - 01.1995
  • Provided telephone and online technical support for Apple laptop computers

TECHNICAL WRITER

High End Systems/Lightwave Solutions
01.1991 - 01.1993
  • Created, updated, and edited technician repair manuals and end user guides for concert lighting products and lighting control boards hardware and software

Education

Bachelor of Arts - English

Texas A&M University
College Station, TX
05-1989

Skills

  • Employee coaching
  • Promotions coordination
  • Budget planning
  • Appointment scheduling
  • Schedule coordination
  • Organizational skills

Timeline

Spa Manager

Wildflower Day Spa
01.2004 - 10.2024

TECHNICAL WRITER

Cisco Systems
06.1998 - 06.2000

TECHNICAL WRITER

Dell Computers, Inc.
01.1996 - 01.1998

TECHNICAL WRITER

Apple, Inc.
01.1995 - 01.1998

TECHNICAL SUPPORT SPECIALIST

Apple, Inc.
01.1993 - 01.1995

TECHNICAL WRITER

High End Systems/Lightwave Solutions
01.1991 - 01.1993

Bachelor of Arts - English

Texas A&M University

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Diana Lambiase