Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Diana L. Childs

Averill Park

Summary

I am a self-motivated professional with proven leadership skills in a variety of settings. I am a firm believer in teamwork to achieve results in fast paced often high stress environments who also employs compassion and empathy with co-workers and clients.

Healthcare professional prepared to excel in leading phlebotomy operations and improving patient care. Proven track record of implementing best practices and fostering collaborative team environment. Highly adaptable with focus on achieving optimal results and maintaining high standards. Skilled in venipuncture, patient communication, and quality control.

Overview

35
35
years of professional experience

Work History

Lead Phlebotomist

Capital Cardiology Associates
07.2017 - Current
  • Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
  • Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
  • Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
  • Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Organized daily work based on collection priority.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Ensured compliance with industry regulations and safety protocols to maintain a safe work environment.
  • Facilitated training programs for new hires, improving overall team skillset and knowledge base.

Supervisor

American Red Cross
10.2005 - Current
  • Process donors: take their vitals and document their personal history. Draw whole blood, platelets and plasma. Process all blood components and prepare them for shipping. Process autologous donors (donors who donate their own blood) for surgeries. Also train new employees on all processes. Assist donors so they have a pleasant experience, typically a new or nervous donor would be handed over to me due to my compassion. I have received numerous awards for low problem rates. When in charge I believe in leading by example.

Fire Fighter

Hoag’s Corners, Volunteer Fire Department
03.1990 - Current
  • Captain of EMS Responsibilities included: Training of EMS drills. Maintaining the truck with the help of the crew. Currently volunteering in Fire police as well as fire fighting.

Nurses Helper

Vanderhyden Hall
11.2000 - 10.2005
  • Made doctor’s appointments for children; transported them to the appointments and supervised house staff when they transported children to the appointments. Assisted the nurse’s office with physicals by taking vitals and filing paperwork.

EMT

Hoag’s Corners Ambulance
05.1994 - 10.2005
  • Monday’s Duty Crew Chief of the Hoag’s Corner ambulance. Responsibilities included: Supervising a crew of five in the maintenance of the ambulance Training and safety of the crew on EMS scenes.

Brunswick Center Services (ARC)
01.1997 - 05.2003
  • Supervised van aides who transported mentally handicapped young adults. Transported the handicap to their jobs and assisted them on the job training. Worked in assigned residences in the evening and assisted the residents with everyday living.

Education

High School Diploma -

Averill Park High School
Averill Park, New York
06.1984

Skills

  • Order of draw
  • Venipuncture
  • Lab safety protocols
  • Blood collection techniques
  • Patient care
  • Patient confidentiality
  • Scheduling appointments
  • Recording data
  • Venipuncture expertise
  • Data entry

References

  • Renie, Ball, Supervisor of Operations, 518-225-4912, American Red Cross
  • Michelle, Johnston, Supervisor, Michelle.Johnston@redcross.org, 518-458-8111 ext. 5141, American Red Cross
  • Marie, Romano, Supervisor, 518-283-6500 ext. 281, Vanderhyden Hall

Timeline

Lead Phlebotomist

Capital Cardiology Associates
07.2017 - Current

Supervisor

American Red Cross
10.2005 - Current

Nurses Helper

Vanderhyden Hall
11.2000 - 10.2005

Brunswick Center Services (ARC)
01.1997 - 05.2003

EMT

Hoag’s Corners Ambulance
05.1994 - 10.2005

Fire Fighter

Hoag’s Corners, Volunteer Fire Department
03.1990 - Current

High School Diploma -

Averill Park High School

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Diana L. Childs