Diana Leis
Fort Mill,SC
Summary
Motivated professional considered talented leader and driven problem solver. Brings 6 years of experience in Regional Property Manager role and over 30 years in Property Management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.
Overview
34
34
years of professional experience
Work History
Regional Property Manager
Ginkgo Residential LLC
Charlotte, NC
12.2005 - Current
- Assisted with training new employees on proper procedures for handling tenant issues or complaints.
- Maintained accurate records of all financial transactions related to property management activities.
- Conducted regular inspections of properties to ensure safety standards were met.
- Developed strategies to improve occupancy levels in assigned properties.
- Implemented policies, procedures designed to protect the interests of owners, investors while maintaining good relationships with tenants.
- Monitored tenant compliance with lease terms and regulations.
- Resolved tenant disputes in a professional and courteous manner.
- Reviewed renewal leases prior to expiration date and adjusted rental rates as needed.
- Coordinated with maintenance staff to ensure all repairs were completed in a timely manner.
- Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
- Prepared monthly financial reports detailing income, expenses, cash flow.
- Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue.
- Monitored monthly property budget to review purchases and control costs.
- Conducted periodic inspection of vacant apartments for market-ready condition.
- Recruited, coached and guided top talent for on-site staff managerial positions.
- Oversaw daily operations, maintenance and administration of various properties.
- Managed and oversaw operations, maintenance and administration of properties.
- Prepared detailed budgets and financial reports for properties.
Education
BBA - Business Administration
Queens University of Charlotte
Charlotte, NC06-1989
Skills
- Property Management
- Community Development
- Business Planning
- Property Inspections
- Employee Mentoring
- Maintenance Supervision
- Facilities Management
- Staff Training and Development
- Rent Collection
- Marketing and Advertising
References
References available upon request.
Timeline
Regional Property Manager
Ginkgo Residential LLC
12.2005 - Current
BBA - Business Administration
Queens University of Charlotte
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