Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Martinez

Ridgecrest,CA

Summary

Proactive Sales Support Specialist with expertise in customer account management, order processing, and sales reporting. Skilled in inventory management and efficient product movement, ensuring accurate stock levels. Strong background in customer service, data entry, and team collaboration, bringing a comprehensive approach to operational support and client satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Support Specialist

Fastenal
07.2021 - Current
  • Managed customer accounts, responding to inquiries and resolving customer service issues.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Prepared and presented sales reports and customer profiles to upper management.
  • Managed inventory levels effectively, reducing stockouts and minimizing excess inventory costs.
  • Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
  • Managed and maintained purchase orders and invoices.

Overnight Stocker

Walmart
07.2020 - 09.2020
  • Maintained organization of stock rooms and warehouse spaces.
  • Facilitated efficient movement of products between warehouse storage areas by operating equipment such as pallet jacks or forklifts safely.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.

Server

Bernardinos
01.2018 - 06.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Sherman E. Burroughs High School
Ridgecrest, CA
2019

Skills

  • Account Servicing
  • Customer Service-Oriented
  • Sales Strategy Development
  • Front Desk Operations
  • Records Management
  • Data Entry and Database Software
  • Stocking and Receiving

Timeline

Sales Support Specialist

Fastenal
07.2021 - Current

Overnight Stocker

Walmart
07.2020 - 09.2020

Server

Bernardinos
01.2018 - 06.2020

High School Diploma -

Sherman E. Burroughs High School

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Diana Martinez