Diana Martinez
Houston,TX
Summary
Adaptable professional with a solid background in administrative support and customer service. Recognized for strong problem-solving abilities and effective team collaboration, ready to enhance office productivity and streamline processes.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Capital Builders & Designers
Houston, Texas
08.2023 - Current
- Organized project documentation and maintained accurate filing systems for efficient access.
- Entered data into spreadsheets using Microsoft Excel and similar programs.
- Managed administrative tasks including expense reports, document filing, and inventory of office supplies.
- Facilitated communication by responding to emails and scheduling appointments for special projects.
- Directed customer inquiries to relevant department personnel, ensuring prompt resolution.
Hostess
Restaurant Mercatto
San Luis Potosi, Mexico
01.2019 - 07.2019
- Managed guest inquiries regarding hours, seating, and menu details to ensure satisfaction.
- Supported servers, food runners, and bussers in maintaining dining area standards for optimal customer experience.
- Fostered positive guest relations by efficiently managing information and facilitating prompt seating.
Hostess
Restaurant Lecumberry
San Luis Potosi, Mexico
01.2018 - 09.2018
- Managed guest seating and maintained comprehensive control of seating chart.
- Monitored restaurant activity to optimize dining flow and seating arrangements.
- Addressed guest inquiries and requests promptly, ensuring friendly service.
Education
Bachelor of Applied Science - International Marketing
UNID
San Luis Potosi, MX05.2019
Associate - Health Administration
Everest Institute
Houston, Texas02.2013
Skills
- Teamwork and collaboration
- Problem-solving and critical thinking
- Organizational skills
- Adaptability and flexibility
- Microsoft Office proficiency
- Attention to detail
Languages
Spanish, Advanced Proficiency level
Timeline
Administrative Assistant
Capital Builders & Designers
08.2023 - Current
Hostess
Restaurant Mercatto
01.2019 - 07.2019
Hostess
Restaurant Lecumberry
01.2018 - 09.2018
Bachelor of Applied Science - International Marketing
UNID
Associate - Health Administration
Everest Institute
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