DIANA MAYORGA
Miami
Summary
Bilingual professional skilled in managing vendor relations and cash disbursements. Proven track record in enhancing operational efficiency and providing effective resolutions to vendor inquiries. Strong organizational and communication skills foster a productive office environment.
Overview
42
42
years of professional experience
Work History
Accounts Payable / Benefit Manager
WORLD FREIGHT COMPANY INVESTMENT
Miami
05.2013 - 12.2023
- Reviewed, approved, and paid vendor invoices while logging payments to customer accounts for accurate financial records.
- Managed all cash disbursements, employee expense reimbursements, journal entries, bank reconciliations, and credit card accounts.
- Served as primary contact for vendor inquiries, providing timely resolutions to enhance vendor relationships.
- Managed payroll, health insurance records, employee attendance records, and office needs to ensure smooth administrative operations.
- Prepare accounts for auditors and participate in audit process.
Office Manager
AIRLOGISTICS GROUP
Miami
11.2005 - 05.2013
- Office management: payroll, general administration, bookkeeping, maintenance of facilities, enforcement of Air Logistics office policies.
- Communicated office operations and activities to USA manager to ensure alignment with corporate objectives.
- Delivered cargo customer service through efficient bookings, tracking, problem resolution, and collaboration with QO operations to optimize payload and booking limits.
- Collaborated with management and sales team to facilitate introduction of new cargo airlines and products into the market.
- Data entry and creating cargo bookings in Air Logistics systems.
- Accounting: review freight rates for proper invoicing to agent.
Cashier
AEROMEXPRESS CARGO
Miami
06.1998 - 10.2005
- Managed multiple tasks efficiently during peak call volume to maintain service quality.
- Executed administrative tasks to ensure smooth daily operations of facilities.
- Accounting: Prepare bank deposit, reports and payment posting and reconciliation.
- Assisted sales department in determining competitive contract and spot rates.
Secretary
SWISSPORT - DYNAIR Corporation for Mexicana Cargo Airlines
Miami
04.1998 - 05.1998
- Typed letters and memos, organized filing system for improved accessibility.
- Processed and organized invoices for timely payment.
- Recorded local payments and prepared bank deposits, ensuring accurate financial records for corporate reconciliation.
- Review cargo Sales Reports.
Ticket Agent /Insides Sales
DYNAIR Corporation- GRUPO TACA
San Francisco
10.1991 - 02.1998
- Processed airline ticketing plates and group requests to facilitate customer transactions.
- Analyzed Cargo Sales Report to identify trends and inform sales strategies.
- Managed daily administrative tasks to support team operations and enhance workflow.
Senior Clerk / Clerk Typist
San Francisco Unified School District
San Francisco
11.1981 - 09.1991
- Processed payroll, payroll audit reports, and salary warrant cancellations through online data entry; addressed employee inquiries regarding payroll issues.
- Maintained accurate vacation records for administrators to ensure proper tracking of leave.
- Managed office inventory of supplies and forms, placing orders to replenish stock as needed.
- Answering telephones promptly and courteously.
Education
Complete five-month course - General Office
Mission Language Vocational School
San Francisco, CA11-1981
Complete one year course - English, Typing, GED
Mission Community College
San Francisco, CA07-1981
High School Diploma -
Colegio Frances El Sagrado Corazon
Managua, Nicaragua01-1980
Skills
- Accounts reconciliation
- Financial reporting
- Vendor management
- Organizational management
- Computer Proficiency
- Time management
- Adaptability
- Communication Skills
Timeline
Accounts Payable / Benefit Manager
WORLD FREIGHT COMPANY INVESTMENT
05.2013 - 12.2023
Office Manager
AIRLOGISTICS GROUP
11.2005 - 05.2013
Cashier
AEROMEXPRESS CARGO
06.1998 - 10.2005
Secretary
SWISSPORT - DYNAIR Corporation for Mexicana Cargo Airlines
04.1998 - 05.1998
Ticket Agent /Insides Sales
DYNAIR Corporation- GRUPO TACA
10.1991 - 02.1998
Senior Clerk / Clerk Typist
San Francisco Unified School District
11.1981 - 09.1991
Complete five-month course - General Office
Mission Language Vocational School
Complete one year course - English, Typing, GED
Mission Community College
High School Diploma -
Colegio Frances El Sagrado Corazon