Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Patient Care Specialist
Arizona Urology
Tucson, AZ
08.2021 - Current
Coordinated and scheduled appointments, ensuring efficient and timely organization of all events.
Scheduled and confirmed appointments.
Greeted customers, answered general questions and directed to appropriate locations.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Dental Assistant
Casas Adobes Oral Surgery
Tucson, AZ
01.2019 - 05.2021
Provided post-operative instructions to patients regarding care of oral tissues and wound healing.
Set up instruments and equipment for surgical procedures according to established protocols.
Assisted the dentist in preparing and providing surgical dental treatments, such as root canals, extractions, implants, and periodontal surgery.
Assisted with intraoral photography during examinations or surgeries.
Organized charts accurately with all necessary information prior to patient visits.
Conducted regular inventory checks of supplies needed for surgery.
Followed infection control protocol when handling contaminated items according to OSHA guidelines.
Ensured that all instruments were properly cleaned before sterilization process was initiated.
Prepared patient for surgery by taking medical history, recording vital signs, and administering local anesthetic.