Diana Melendez Raya
Summary
Organized and equipped with administrative skills and foundational social work knowledge necessary to effectively serve needs to children that are being neglected. Proficient in effective care and eager to assist clients with meeting goals by facilitating treatment, assistance and counseling services. Genuine desire to serve others and passion to help children in need.
Overview
8
8
years of professional experience
Work History
Receptionist
Vxi Global Solutions
Los Angeles, CA
07.2020 - Current
- Resolved customer problems and complaints.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Responded to inquiries from callers seeking information.
- Assist in Canceling lost/stolen cards
Student Mentor
Alliance Mentorship Program
Northridge, CA
06.2020 - 12.2021
- Urged students individually and in group sessions to help encourage personal and educational motivation.
- Offered strength and positive increase in student lives to build strong bond and trust with students and parents.
- Developed academic action plans by evaluating students learning styles, lack and goals.
- Accomplished and coordinated school activities.
- Helped students develop organizational, time management and study skills.
Cashier
Carniceria Diana
Lynwood, CA
06.2017 - 01.2020
- Operated cash register for cash, check and credit card transactions with excellent authority levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Nanny
Babysitter
Los Angeles, CA
03.2018 - 07.2019
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught the child everyday skills and language.
- Monitored schedules to maintain sleeping, eating and school schedules for the child.
Education
California State University Northridge
Bachelor of Arts - Sociology
California State University Northridge
Northridge 05.2023
Skills
- Active Listening
- Multitasking Abilities
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Problem-Solving
- Bilingual
- Leadership
- Communication Skills
- Reliable
Timeline
Receptionist
Vxi Global Solutions
07.2020 - Current
Student Mentor
Alliance Mentorship Program
06.2020 - 12.2021
Nanny
Babysitter
03.2018 - 07.2019
Cashier
Carniceria Diana
06.2017 - 01.2020
California State University Northridge
Bachelor of Arts - Sociology
California State University Northridge
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