Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
Diana-Melissa Ngoumape

Diana-Melissa Ngoumape

Warsaw,USA

Summary

Detail-oriented and adaptable professional with a strong foundation in Business Management and International Relations, complemented by extensive experience in customer service, team coordination, scheduling, and event logistics. Proven ability to thrive in fast-paced environments while maintaining a high level of professionalism and attention to detail. Committed to leveraging administrative and operational skills to drive efficiency and support the objectives of a mission-driven organization. Eager to contribute to a dynamic team that values innovation and excellence in service delivery.

Overview

10
10
years of professional experience

Work History

Miss Africa USA 2025

Miss Africa USA
09.2025 - 09.2026
  • Represented African nations in the U.S., fostering cross-cultural and stakeholder relationships
  • Managed partnerships, sponsorships, and events to boost visibility and revenue opportunities
  • Led community initiatives, strengthening leadership, communication, and project-management skills

Lead Server

Grace Village Retirement Community
02.2025 - 09.2025
  • Supported daily operations by communicating staff needs and resolving resident concerns
  • Trained new team members to ensure high service standards and smooth coordination
  • Maintained a clean, organized, and welcoming environment for residents and guests

Independent Sales Representative

Vector Marketing (CutCo)
10.2024 - 12.2024
  • Conducted virtual product demos and maintained clear client communications
  • Booked appointments and followed up with prospective leads
  • Achieved early promotional targets through strong sales strategies

Assistant Program Coordinator (Internship)

Krokobitey Institute
05.2023 - 06.2023
  • Managed scheduling and logistics for educational programs and group activities
  • Handled budgeting and financial oversight for program-related expenses
  • Supported guest coordination, documentation, and on-site operations

Miss Francophone Ghana 2021

Miss Francophone Ghana
10.2021 - 10.2022
  • Delivered engaging, interactive sessions for children in a high-

energy environment

  • Provided excellent service to families and ensured a safe space

for activities

Secretary

Africa Queen Style
06.2016 - 06.2020
  • Managed scheduling and correspondence to ensure efficient office operations.
  • Organized and maintained filing systems for easy access to documents.
  • Assisted in preparing reports and presentations for team meetings.
  • Coordinated travel arrangements and itineraries for executives.

Education

Bachelor of Science - Business Management

Webster University
St. Louis, Missouri

Skills

  • Administrative task management
  • Effective communication
  • Exceptional customer service
  • Effective time management
  • Client support
  • Proficient in Microsoft Office

Language

English
French
Sango
Arabic - A1
Spanish - A2

Timeline

Miss Africa USA 2025

Miss Africa USA
09.2025 - 09.2026

Lead Server

Grace Village Retirement Community
02.2025 - 09.2025

Independent Sales Representative

Vector Marketing (CutCo)
10.2024 - 12.2024

Assistant Program Coordinator (Internship)

Krokobitey Institute
05.2023 - 06.2023

Miss Francophone Ghana 2021

Miss Francophone Ghana
10.2021 - 10.2022

Secretary

Africa Queen Style
06.2016 - 06.2020

Bachelor of Science - Business Management

Webster University