Diana Mendoza
1105 Valerie Ave
Summary
Dedicated professional with extensive experience at Pasadena Independent School District, excelling in cleaning and sanitizing while ensuring exceptional customer service. Proven ability to work independently and maintain organized environments, enhancing operational efficiency and safety. Recognized for implementing effective inventory management and staff training, contributing to improved service quality and reduced waste.
Overview
25
25
years of professional experience
Work History
Custodian
Pasadena Independent School District
03.2025 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Cafeteria Manager
Pasadena ISD
08.2010 - 11.2017
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Used Software to analyze daily financial statements, balance statements and reimbursable meals.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Implemented catalog system for students' meal cards to expedite lunch lines, decreasing overall wait times.
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Maintained detailed records of sales, inventory, and employee performance, using data to make informed decisions about future operations.
- Ensured timely food preparation by coordinating kitchen staff schedules effectively based on peak hours of operation.
- Conducted regular meetings with staff members to address concerns, provide support, and facilitate open communication.
- Implemented cost-control measures to stay within budget while still offering wide variety of meal options.
- Coordinated with school administrators to incorporate nutritional guidelines into menu planning, promoting healthier eating habits among students.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Boosted employee morale with effective communication, training, and performance evaluations.
- Evaluated equipment maintenance needs regularly, scheduling repairs as needed to prevent downtime during busy periods.
General Labor
Insulations Incorporated
04.2003 - 10.2003
- Contributed to successful project completions by providing essential support in various general labor tasks as needed.
- Performed general labor duties such as loading/unloading trucks or digging trenches when needed for successful project completion.
- Increased overall crew efficiency by offering assistance in other areas when not operating cranes, such as general labor tasks or equipment transportation.
- Increased overall job site efficiency by assisting with general labor tasks when necessary.
Medical Assistant/ Receptionist
Walter Montesinos MD. Inc
05.2000 - 02.2003
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Improved office organization by maintaining accurate patient records and filing systems.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Education
Sam Rayburn High School
Pasadena, TX05.1994
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
Languages
Spanish
Full Professional
Timeline
Custodian
Pasadena Independent School District
03.2025 - Current
Cafeteria Manager
Pasadena ISD
08.2010 - 11.2017
General Labor
Insulations Incorporated
04.2003 - 10.2003
Medical Assistant/ Receptionist
Walter Montesinos MD. Inc
05.2000 - 02.2003
Sam Rayburn High School
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